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Bilingual Customer Service Specialist
2 months ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about products, and recommend solutions. They are also expected to promptly resolve customer concerns, maintain product features, and meet sales goals. This role is based at Store #702921, located at: 4833 Okeechobee Blvd Ste 104, West Palm Beach, FL 33417.
The individual selected for this role will work at Store #702921, and be responsible for ensuring high levels of customer satisfaction through sales service, assisting customers in person and over the phone, building trust relationships, processing sales transactions, maintaining work order files, and stocking shelves. This role requires the ability to communicate in both English and Spanish, retrieve material from shelves, lift and carry up to 50 lbs frequently, and work all scheduled hours.
Preferred qualifications include having a valid Driver's License, a High School diploma or GED, and previous customer service or retail experience.
