ServiceNow Administrator

3 weeks ago

cincinnati, United States Blue Signal Search Full time

ServiceNow Administrator

Our client is renowned in the industry for their exceptional customer service, meticulous attention to detail, and unwavering commitment to ethical standards. They are seeking a skilled ServiceNow Administrator to oversee and support their platform. This role will focus on managing ServiceNow modules, integrations, and data processes, ensuring system efficiency and compliance with industry standards.

*This is a contract role. Employees must be authorized to work in the US and not require sponsorship now or in the future to work in the US.

This Role Offers:

  • Work in a culture celebrated for high standards of honesty, integrity, and respect, recognized by Newsweek and Fortune Magazine for its outstanding workplace environment.
  • Generous wellness support including medical coverage, on-site wellness centers, gym reimbursements, and an Employee Assistance Program.

Focus:

  • Lead the administration and ongoing development of the ServiceNow platform to optimize functionality and performance.
  • Manage the configuration and maintenance of ServiceNow modules to support business processes and requirements.
  • Develop and implement integrations with other systems using REST/SOAP APIs, ensuring smooth data flow and alignment with organizational needs.
  • Support data migration efforts, maintaining data integrity and security throughout processes.
  • Collaborate with IT and operations teams, offering mentorship and guidance to team members to build a cohesive, high-performing unit.
  • Maintain thorough documentation of system updates, configurations, and workflow processes.
  • Utilize ITIL framework principles to standardize and improve ServiceNow practices.

Skill Set:

  • Bachelor’s degree in Computer Science, Information Technology, or a closely related field.
  • At least 5 years of experience managing ServiceNow systems, with a strong background in configuration, customization, and troubleshooting.
  • Demonstrated experience as a technical lead or equivalent position with a proven ability to mentor and guide a team.
  • In-depth understanding of ServiceNow modules, with hands-on expertise in various features and workflows.
  • Familiarity with REST and SOAP APIs for system integrations, plus experience with data migration and automation.
  • ITIL certification is highly desirable.
  • Employees must be authorized to work in the US and not require sponsorship now or in the future to work in the US.
  • ServiceNow Certified System Administrator (CSA) or equivalent certifications are advantageous.
  • Strong problem-solving skills with a detail-oriented approach to system management.
  • Ability to work collaboratively and communicate effectively across departments.
  • Analytical thinking with a focus on system improvements and process optimization.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS

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