Business Development Manager Lab Sales

4 weeks ago

Wilmington, United States Alcami Corporation Full time


Free Healthcare Option | Bonus Program | 401(k) with Match | College Loan Forgiveness
Core Values: Trustworthy, Relentless, Accountable, Collaborative, Customer-Focused, and Skilled

At Alcami, we deliver reliable solutions that unlock the potential of transformative medicines from discovery to commercialization, through trusted partnership with our clients, recognized industry expertise and proven regulatory track record.

Are you interested in joining our team?

Job Summary:

We are seeking a proactive and results-oriented Business Development Manager to join our team in the Northwest region. This position is accountable for driving results in a dynamic and fast-paced environment by increasing sales and revenue for assigned business segments, specifically Analytical Testing and Development Services. The ideal candidate will possess a scientific background including laboratory or pharmaceutical manufacturing experience with a proven track record of sales experience in the pharmaceutical, biotech, or CDMO industries. This individual is highly inquisitive and motivated, a self-starter with a tenacious drive and ability to generate new business prospects, with a demonstrated ability to maintain and grow strategic customer relationships within small-mid-sized pharma and biotech companies. The Business Development Manager uses their technical knowledge, experience, and interpersonal skills to drive leads and grow accounts for Laboratory Services.

Territory will be in the Northwest covering clients in Northern California, Oregon, Idaho, Montana, and West Canada. Subject to change based on business needs.

On-Site Expectations:

  • 100% remote position.

Responsibilities:

  • Plans and implements strategy for assigned territory and business segments through cultivating relationships, plans and implements strategy for acquisition and management of business from small-mid-sized pharma and biotech companies within assigned territories and business segments where cultivating relationships, identifying opportunities and new business development skills are critical.
  • Researches, identifies and develops new analytical testing services opportunities from multiple sources including leads from cold calling, email campaigns, and inbound leads from marketing.
  • Represents Alcami by attending trade shows and conferences and maintaining active membership and participation in industry member groups and events. Serves as a front-line liaison - rises to the role of representing the Alcami brand, believing in our offerings and enjoying connecting Customers to the right products for their individual needs.
  • Owns the customer relationship for assigned services; maintains and drives continuous improvement and communicates customer needs internally. Collaborates internally and externally to facilitate the development of profitable business and sustainable relationships.
  • Drives year-on-year growth of business from existing and new accounts within their region.
  • Maintains accurate customer data and updates to the Customer Relationship Management system (Salesforce). Generates timely reports (i.e. activity reports, metrics, sales targets, or forecasts) as requested.
  • Assists in gathering market intelligence by reporting noteworthy information regarding customers, competitors, and the marketplace, internally. Monitors and reports on market and competitor activities and provides relevant reports and information internally.
  • Collaborates with Marketing to develop marketing campaigns and analyze inbound marketing data/trends to drive new business.
  • Ensures timely completion and compliance with cGMP and all other relevant company training requirements.
  • Other duties as assigned.

Qualifications:

  • Bachelor's degree in a related field (Chemistry, Microbiology, Life Sciences, Chemical Engineering) required.
  • Minimum of 3 years prior experience selling compendial testing including analytical and microbiology testing. 5+ years preferred.
  • Experience in prospecting new clients and driving sales strongly preferred.

Knowledge, Skills, and Abilities:

  • Prior pharmaceutical or CDMO experience in technical functions of analytical testing, development, or manufacturing preferred.
  • Up to date understanding of the industry's consumer behavior.
  • Excellent written and verbal communication and presentation skills required.
  • Excellent project management and organization skills.
  • Must be able to successfully multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.
  • Excellent problem solving and critical thinking skills required.
  • Strong customer service and interpersonal skills and ability to tailor to approach to diverse Customers and Clients.
  • Results-oriented, determined and a self-starter; comfortable, willing, and able to make cold calls.
  • Must be comfortable prospecting the C-suite.
  • Ability to work independently in a fast-paced and dynamic environment.
  • Ability to build and grow strong customer relationships and ability to influence others.
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint) required.
  • Proficiency utilizing internet and social media tools for researching potential leads.
  • Technology orientation with the ability to gain proficiency using a Customer Relationship Management system (CRM) required. Prior experience with a Customer Relationship Management system (CRM), preferably Salesforce, preferred.
  • Prior experience or exposure to value-based selling and negotiations a plus.

Travel Expectations:

  • Typically, 20% travel expected.

About Us:

Alcami is a contract development and manufacturing organization headquartered in North Carolina with over 40 years of experience advancing products through every stage of the development lifecycle. At Alcami, we are a team of dynamic, agile individuals committed to developing life-saving drugs around the world. A mindset of collaboration, innovation, responsiveness, accountability, and customer focus inspires us to be the most efficient, safe, and reliable choice for our customers and the patients they serve. In return, we offer challenging careers, professional growth, and the opportunity to be part of our skilled team with over 40 years of experience as champions that are dedicated, trustworthy, and relentless to advancing products through every stage of the development cycle. Alcami offers an extraordinary opportunity, a competitive salary, and an exceptional benefits package including medical, dental, vision, and prescription coverage, life, LTD, STD, 401(k) with match and immediate vesting, and tuition reimbursement / student loan forgiveness.

Diversity and Inclusion:

Alcami is an Equal Opportunity / Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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