Banquet Food Server

2 weeks ago

Reno, United States Caesars Entertainment Full time
Job Description

JOB SUMMARY

The primary responsibility of the Food Server is to provide prompt, courteous service to hotel patrons and ensure the guests receive a pleasurable dining experience.

ESSENTIAL DUITIES AND RESPONSIBILITIES (May include, but is not limited to the following)
  • Acknowledge customer immediately with a smile
  • Inform guests of any specials and have a full understanding the menu to answer any questions
  • Take beverage order and serve in a timely manner
  • Ensure food order is correct before serving to the guests
  • Monitor tables closely and be attentive to guests' needs
  • Clear empty plates and glasses from tables and place quickly in bus carts
  • Prepare sections and side stations, making sure tables are cleaned and set properly
  • Prepare silverware neatly and quickly at table. Clean area when finished preparing.
  • Make sure all areas are clean and free of debris
  • Exemplify our core values, family style service, our mission and vision
  • Exemplify our DEI (diversity, equity, inclusion) culture
  • Perform other job-related duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
  • Work requires 6 months previous food server experience
  • Must be at least 21 years of age
  • Work requires effective communication in English, both verbal and written form in a professional manner
  • Must present a neat and professional appearance
  • Work requires interactions with customers, public and co-workers
  • Work requires teamwork with other staff members
  • High School diploma or equivalent
PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position)
  • Fast paced, high volume environment involving constant public
  • Requires carrying serving trays weighing up to 15 lbs. and may require lifting bus tubs weighing up to 40 lbs.
  • Must be able to tolerate secondary tobacco smoke

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals' religious beliefs or practices.

As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

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