Desktop Support Technician

2 weeks ago

torrance, United States Premier Infusion and Healthcare Services, Inc. Full time

Come Join the Premier Infusion & Healthcare Family At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work


Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion Care because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.


PREMIER BENEFITS - For FULL TIME Employees:

● Competitive Pay

● 401K Matching Plan - Up to 4%

● Quarterly Bonus Opportunities

● Medical, Dental & Vision Insurance

● Paid Vacation Time Off

● Paid Holidays

● Referral Incentives

● Employee Assistance Programs

● Employee Discounts

● Fun Company Events


Description of Responsibilities

Build or set up and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards.


Reporting Relationship

IT Supervisor


Scope of Supervision

None


Responsibilities include the following:

1. New employee setup to include hardware and software installations and distribution of equipment.

2. Inventory management to include the distribution, replenishment and receipt of IT supplies and equipment.

3. Perform regular PC maintenance.

4. Resolve equipment /mobile device, computer applications, phone system, network, and printer issues

5. Tracking FreePBX system performance and voicemail logs as requested

6. Assist in development and execution of projects as directed by the supervisor

7. Assist in the development of training materials and provide training on newly established / revised IT policies

8. Provide technical support to Roadmap Planning

9. Participate in surveys conducted by authorized inspection agencies.

10. Participate in the pharmacy’s Performance Improvement program as requested by the Performance Improvement Coordinator.

11. Participate in pharmacy committees when requested.

12. Participate in in-service education programs provided by the pharmacy.

13. Pursue continuing education programs appropriate to job responsibilities and certification requirements.

14. Report any misconduct, suspicious or unethical activities to the Compliance Officer.

15. Perform other duties as assigned by supervisor.


Minimum Qualifications:

  • Effective interpersonal, time management and organizational skills.
  • Ability to evaluate options and to make efficient decisions.


Education and/or Experience:

  • Desktop Support background or equivalent (1-year minimum).
  • Customer service experience (1-year minimum).
  • Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms.
  • Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher.
  • Experience in a pharmacy or home health company is a plus.
  • Experience in a consumer related business is a plus.



Equal Employment Opportunity (EEO)

It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities.



Job Type: Full-time


Pay: $21.00 - $24.00 per hour


Schedule:

  • 8 hour shift

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