Deputy General Manager

2 weeks ago

Chicago, United States Michael Page Full time

Ensure proper staff allocation to maximize efficiency in all departments.

Client Details

My client is a rapidly growing global hospitality company

Description

• Manage and support Department Managers with all internal employee relations and be people focused on all times, deputies Operation Managers but always be ready to take the lead when required. =

• Ensure the effective dispatch of all flights to our customers with accurate specifications.

• Monitor production departments to ensure that the exceptional company quality is maintained at its highest level with maximum efficiency in accordance with company regulations as set by the Quality Assurance team.

• Oversee all quality aspects of the operations process to ensure adherence to all relevant Critical Control Points, Health and Safety, Food safety and all legal requirements.

• Build and maintain excellent working relationships with all department Heads, ensure the provision of a positive and professional service that elevates the company reputation, while making sure any highlighted problems have an implemented solution. Represent company daily with all external and external communications.

• Ensure the effective development, implementation and evaluation of policies and procedures, ensuring consistent and compliant application. Use of company resources effectively to achieve the set business objectives and targets.

• Ensure compliance with all airlines, airports, ports, and all other applicable rules/regulations. Implement process/compliant improvements as needed. Perform other projects and tasks as assigned by the management.

• Participate in establishing policies and procedures.

• Track and report key functional metrics to reduce expenses and improve effectiveness.

• Partner with stakeholders to ensure clear requirements documentation.

• Perform cost and scenario analysis, and benchmarking.

• Monitor and forecast upcoming levels of demand.

• Assess, manage, and minimize risks.

• Other projects as assigned.

Profile

Be a role model, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality.

• Forward, strategic thinking leader always looking to exceed targets and expectations of the unit whilst maintaining the collectiveness of the team and culture of the company

• Being ambitious and taking on project management work to secure potential future business.

• Ability to work well in a fast-paced environment and with a diverse clientele that requires a hands-on approach to our guests needs.

• Ability to complete assigned tasks within the given time to meet strict deadlines.

• Passion for high-end cuisine, love for food and motivation to deliver exceptional service and be involved in menu changes.

• Well presented, professional individual with a can-do, positive attitude that indulges in team success.

• Ability to be a positive change champion for the company, identifying key impact areas and priorities and supporting change programs and strategies in order to gain optimal results.

• Meticulous attention to detail and data driven with the ability to influence different departments to suggest, implement and track costings.

• Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best.

• Flexible in the way of thinking, making decisions efficiently and handling change to ensure everything we do is right for our partners and the company family.

• Have a great understanding and working knowledge of the whole unit and be the expert in delivering practical actions for its continuous improvement by taking a hands-on approach.

• Minimum of 5 years of leadership experience within food manufacturing and related logistics activities.

• Previous experience in a similar role or experience within airside, aviation or FMCG

• Proficient computer skills (Particularly Microsoft Word, Excel, Outlook, etc.)

• Bachelor's degree in business or any relevant field preferred.

Job Offer

  • PTO
  • 401k
  • Health
  • Dental
  • Vision
  • Competitive Salary
  • Newly created role
  • Room for advancement

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

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