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Administrative Assistant Senior Representative

4 months ago

Bloomfield, United States Cigna Full time
Administrative Assistant Senior Representative- Evernorth Behavioral Health

This role will be designated as In-Person Office-Aligned with the expectation to work in the office 3 days per week in accordance with Cigna's Future of Work policy. Flexibility to work remotely the remaining 2 days per week. Ideally this position to be located at one of the Cigna office hubs:

-Bloomfield, CT

-Nashville, TN

This position will support the Evernorth Behavioral Health (EBH) team as a key business partner providing high level administrative support. The Administrative Assistant Senior Representative will support the EBH Senior Leadership Team, as well as provide assistance and back-up to the EBH Executive Assistant. The Administrative Assistant Senior Representative plays a key role in supporting the day-to-day operations of the senior leadership team.

Key Responsibilities:
  • Perform diversified and confidential administrative duties for the EBH Leadership team, utilizing broad and comprehensive experience, skill and knowledge of organization policies and practices.
  • Handles travel arrangements on behalf of the SLT, handles logistics for outside guests, and prepares and settles expense accounts. Ensures that all plans are managed seamlessly and coordinates related arrangements.
  • Manage an effective calendaring system for principals and look for opportunities to enhance efficiencies. Make last minute calendaring decisions based on priority and business needs using sound judgment.
  • Prepare and distribute materials for meetings. This includes consolidation of materials into single presentations.
  • Schedules and organizes meetings including LYNC/webinars/Webex and conference calls to be hosted by principals and/or direct reports (i.e., booking training rooms, pre-work, send pre-reads to participants.) as required; includes coordination and arranging with external attendees as needed.
  • Attend staff meetings, track and follow up on action items and manage invitations for guest attendees.
  • Plan and coordinate on-boarding activities
  • Publish and maintain department organization charts
  • Maintain and coordinate department distribution lists
  • Order equipment and supplies using the portal supply system
  • Manage department vendor payment activities (as required) and assume delegate responsibilities for travel and expense entry for principals using Concur and other internal systems.
  • Ensures all interactions are professional and commensurate with a high degree of customer satisfaction.
  • Utilizes the complete suite of desktop products, including Word, Excel, PowerPoint and Outlook and its calendar functions.
  • Performs special projects as necessary
  • Provide support to the EBH Executive Assistant as needed.
Ideal candidates will offer:
  • Candidate should have a minimum of 5 years of administrative assistant experience.
  • Represent department using excellent verbal and written communication skills. Can work independently and maintain confidential information. Possess a strong sense of urgency and the ability to work in a very high-paced environment with the ability to manage multiple tasks.
  • Effective calendar management experience is critical- Outlook preferred.
  • Experience with supporting a virtual workforce
  • Ability to work well in a team environment.
  • Ability to remain composed and focused in stressful situations utilizing customer centricity skills
  • Demonstrate initiative to anticipate work flow needs and proactively plan accordingly.
  • Expert skills in Microsoft applications - Word, Outlook, PowerPoint and Excel with a willingness to learn advanced skills as appropriate.
  • Possess technical proficiencies with audio and voice equipment as well as mobile and desktop devices.
  • Flexibility to travel as required; limited to less than 15%.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.