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Unit Clerk ED Full Time Days and Evenings Split Shift
4 months ago
Unit Clerk ED Full Time Days and Evenings Split ShiftClick Here to Apply OnlineJob DescriptionLocation: Morton HospitalPosted Date: 11/21/2023About Steward Health CareNearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.Steward is among the nation's largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers.Based in Dallas, Steward currently operates 33 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas. Unit Clerk ED 36hrs/11a-1130pKEY RESPONSIBILITIES:Transcribes and transmits physician's orders to appropriate areas under the supervision of the R.N.Demonstrates competence in functioning as a receptionist on the nursing unit and communicating with physicians, ancillary departments, patients and visitorsAnswers telephones, takes messages and communicates messages to the appropriate person in a timely mannerReceives, places and transfers calls using appropriate telephone etiquetteHandles telephone information requests with courtesy, accuracy and timelinessWorks in collaboration with the interdisciplinary team to achieve patient and unit goalsInventories and orders unit stock, ensures proper supplies are on handDemonstrates the ability to adapt to change in the workloadInitiates patients charts on admission and maintains in appropriate organizational and sequential orderDemonstrates a complete knowledge and use of all formsDemonstrates an ability to perform in an accurate and precise manner in crises and emergency situations when time is essentialCommunicates with the R.N. any treatments results, observations, patient complaints and other pertinent information regarding the conditions of the patients Management of Time and Resources:Completes work assignments within an acceptable time frame.Uses time and resources to the best possible advantage for successful completion of job responsibilities.Develops and maintains efficient working relationships.Is reliable in respect to attendance and punctuality.Recognizes the importance of team efforts and partners with others to achieve positive outcomes.Quality:Is part of a team effort to insure quality services.Offers creative solutions or alternatives to issues or concerns.Produces quality results.Continually strives to improve the quality of work.Accepts responsibility for all work performed and takes appropriate corrective action as needed. CUSTOMER SERVICE SKILLS:Is cooperative in interactions, treating customers with courtesy, respect and compassion.Is patient when responding to questions and answers questions appropriately.Responds to requests in a timely manner.Handles interruptions in a skillful way.Maintains a professional appearance and demeanor.Strives to prevent/resolve customer concerns to the customer's satisfaction. REQUIRED KNOWLEDGE & SKILLS:Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: inservices, formal educational programs, other work groups and on-the-job training).Attends and participates in staff meetings and inservices and/or reviews documentation as required.Assists in the orientation of others and actively participates in mentoring.Performs analytical and decision making functions with minimal supervision.Recognizes and seeks assistance/consultation when appropriate.Demonstrates an understanding of relative Hospital and all-departmental policies and procedures including safety issues.Possesses awareness of programs/services provided by Hospital and where they are located. EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:High school diploma/GED equivalent Preferred previous clerical/administrative experienceSteward Health Care is proud to be a minority, physician owned organization. Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.Application InstructionsPlease click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you
