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Account Manager

4 months ago

Farmington Hills, United States MAT Holdings Full time

Established in 1984 as Midwest Air Technologies, Inc. (MAT Holdings, Inc.), it is a $2.2 billion multi-national company with manufacturing operations, distribution centers, and sourcing offices worldwide. The company’s core businesses include the production, sales, and service of products in the fencing, hardware, automotive, and power equipment sectors. MAT is a family of companies and products offering countless opportunities enabled by our global presence in 12 countries and 14,000 employees. Established in 1907, Gabriel North America designs, manufactures and distributes suspension products for the automotive aftermarket and other specialty vehicles. The company is the current market leader in suspension systems products. Gabriel NA currently employs more than 1,300 salaried and hourly employees at several locations in the US and Mexico. The company has two manufacturing facilities; one domestic US and one in Mexico. Revenues for the company are approximately $200MM. Principle Responsibilities Serve as the primary contact in an HD OEM customer environment where interactions are varied and require knowledge in Engineering, Pricing, Purchasing and Materials Planning, Marketing, and Warranty as they relate to suspension systems and component support. Act as customer advocate to ensure timely action execution and communicate results to all applicable internal and external teams. Develop strategies to increase sales, targeting not only discretionary purchases but also new markets and opportunities for the OEM and Service distribution channels. Determine our competitors' relative strengths and weaknesses and communicate them to marketing and sales groups. Gain access to all relevant information on customer suspension system programs/promotions and communicate to all applicable teams. Represent the company in appropriate production discussions to minimize miscommunication while maximizing coordination. Spearhead efforts within OEMs to gather sales data in a format that will measure the sales organization's effectiveness. Maintain and update files for designated accounts. Gather and analyze competitive information to assess our relative position for subsequent action determination. Provide consultant resources to OEM Service marketing/sales organizations by developing marketing programs and sales promotions tailored to each OEM's unique strengths. Consult customers to develop aftermarket strategies that leverage Gabriel's experience in the same channel. Competencies: High energy and positive attitude are key characteristics. Is a Hunter, driven to achieve sales growth objectives. Is Committed to Customers - meets commitments to internal and external customers; continually searches for ways to improve customer service; seeks and uses customer feedback; focuses the organization on efforts that add significant value to customers; consistently drives for increased responsiveness to meeting and anticipating customer needs. Strong written and presentation skills with the ability to communicate to an audience in a formal setting. Develop relationships with key people at all levels; actively involved and accessible for ideas, help, and support. Ability to plan and manage meetings to make effective use of time. Consistently involves the appropriate people and teams across boundaries in planning and executing goals and solving problems. Delivers commitments and shows consistency between words and actions. Highly organized, results-oriented, and detail-oriented. Extremely self-motivated. Education/Experience: Bachelor’s degree in business, marketing, engineering, or related field. Experience working with major HD OEM organizations such as Navistar, Hendrickson, SAF Holland, etc. Experience working with OEM and Aftermarket Customers. Minimum of 1-3 years experience, preferably in heavy-duty products. Ability to negotiate effectively. Proven organizational abilities to successfully interact, develop, maintain, and follow through on responsibilities. Demonstrated strong product and technical knowledge. Proficiency in SAP, Sharepoint, and Microsoft Office applications, including Word, Excel, and PowerPoint All your information will be kept confidential according to EEO guidelines. This is a full-time, direct-hire position.