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Marketing Coordinator

2 months ago

Kennedy Space Center, United States Conrad Hotels & Resorts Full time

Join us in creating a legacy within a brand you can stay inspired with a team that will become family The newest Conrad Hotel in Hilton's luxury portfolio is open in Orlando.

As one of the most celebrated openings of 2024, be part of the legacy as a Marketing Coordinator

Why join the Conrad brand?

  • The modern luxury concept empowers you to deliver:
  • Personalized service with authenticity and passion
  • Impactful experiences
  • Creativity in our products and services
Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating.

The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining.
  • Classification: Full-Time
  • Shift: Monday through Friday
Want to learn more? News Release on Conrad Orlando

What will I be doing?

This administrative position is clerical in nature and support oriented. It is the first step towards a Marketing Management career. The Marketing Coordinator supports the Director of Sales & Marketing and the Assistant Director of Marketing in a variety of ways that are critically important to successfully securing business, as well as meeting the needs of the hotel's clients. Responsibilities include, but are not limited to:

MARKETING ROLE & RESPONSIBILITIES
  • Support the Assistant Director of Marketing through different disciplines to include digital marketing, social media, public relations, group B2B marketing, onsite experiences, reputation management, and brand marketing.
  • Manage the day-to-day marketing project intake flow.
  • Support digital marketing by pulling performance numbers on a monthly basis.
  • Assist in coordinating public relations efforts with PR agency, to include but limited to, coordinating media stays, managing the reservation process, and assisting with onsite experiences.
  • Assist in coordinating social media efforts with Social Media agency, to include but not limited to, capturing social content, coordinating influencer stays, and assisting with managing the Spa-specific social channels.
  • Assist in coordinating brand marketing efforts with Creative Agency, to include but not limited, to the development of marketing collateral, menus, onsite signage and more.
  • Assist in auditing and maintaining online brand presence by learning to operate the Content Management System (CMS).
  • Support the brand marketing of ancillary outlets for each property to include restaurants and spas.
  • Coordinate photo and video shoots.
GROUP SALES ROLE & RESPONSIBILITIES
  • Assist with all office sales efforts, to include responding to general inquiries and client requests.
  • Coordinate and assist with customer events, sales appointments, site visit preparation and ability to stand-in on behalf of Sales Managers.
  • Provide main telephone coverage for the sales and catering office.
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Preferred Qualifications and Skills
  • Minimum of 1-year experience as an administrative assistant in a hospitality-driven team environment.
  • Knowledge of Delphi/Meeting Broker/OPERA systems is preferred.
  • Sales, Marketing and/or event coordinating experience is a plus.
  • Proficient in computer skills (including Windows and Microsoft Suite including Word, Power Point, Excel & Outlook) necessary to complete any correspondence such as proposals, letters, and office communications.
  • Excellent telephone manner and ability to communicate with clients and all levels of management.
  • Ability to work effectively under pressure and handle several projects/deadlines.
  • Strong organizational and self-guided multi-tasking skills.
  • Eager to learn various disciplines that make up hotel marketing.
  • Basic knowledge of traditional social media and reputation management channels.
  • Ability to learn how to navigate CMS platforms.
  • Able to lift up to 40 pounds.
What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.And, our amazing Team Members are at the heart of it all

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage - for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel discount program
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs


*Available benefits may vary depending upon property-specific terms and conditions of employment.

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