Intake Coordinator/Leave Compliance Specialist
2 days ago
Related Risk Management & Compliance, an Alera Group Company is seeking a Customer Service Specialist/Intake Coordinator to join our team. Why Work Here? “Collaborative team of caring, proactive problem solvers with opportunity for advancement in a high-growth company” In a telephonic customer service environment, the Customer Service Specialist/Intake Coordinator works as an important part of the team by providing an exceptional customer experience. Customer Service Specialists/Intake Coordinators will be the "first response" for employers and employees in need and must demonstrate a caring, responsive, and problem-solving attitude at all times. Provides plan/policy and claim information, assists with submission of claims and makes outbound calls to gather missing information on incomplete claims Receive and triage incoming communications to determine nature of callers’ request Assist employees in navigating the leave of absence/disability claim process and facilitates transfers to other areas when appropriate Collect all pertinent information from employees and enter that information accurately into the claims system Verify employee eligibility for coverage/benefits through the claims system/software and enter all pertinent information timely, completely, and accurately Understand and respect the sensitivity and confidential nature of issues discussed and information handled Exercise careful discretion when collecting, discussing, and documenting any/all information Request employee leave policy kits and any other necessary information from employers and third parties Redirect quality of care/service complaints to contact center manager Provide requests for information, explanation of benefits, etc. to the correct operational area within the claims department Send acknowledgement and authorization correspondence timely, ensures all incoming claims are processed in accordance with regulatory requirements and adheres to mandated compliance timeframes. Are responsible for handling incoming emails, faxes and retrieving voice mail messages accurately and timely daily. • Performs project work and other related duties as assigned or required Demonstrate critical thinking in activities requiring analysis, investigation, and/or planning Strong problem solving and analytical skills Ability to work independently Comfortable working with multiple priorities in a changing environment New hires should live a commutable distance from the site the role is posted in We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more. We're anequal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you're a California resident, please read the California Consumer Privacy Act prior to applying. #LI-KC1 #LI-Hybrid PandoLogic. Category:Healthcare, Keywords:Health Service Coordinator, Location:Mount Laurel, NJ-08054
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Mount Laurel, United States Alera Group Full timeJob Description Related Risk Management & Compliance, an Alera Group Company is seeking a Customer Service Specialist/Intake Coordinator to join our team. Why Work Here?“Collaborative team of caring, proactive problem solvers with opportunity for advancement in a high-growth company” In a telephonic customer service environment, the Customer Service...
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Intake Coordinator/Leave Compliance Specialist
4 months ago
Mount Laurel, United States Alera Group Full timeRelated Risk Management & Compliance, an Alera Group Company is seeking a Customer Service Specialist/Intake Coordinator to join our team. Why Work Here?“Collaborative team of caring, proactive problem solvers with opportunity for advancement in a high-growth company” In a telephonic customer service environment, the Customer Service...
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Intake Coordinator/Compliance Specialist
1 week ago
Mt Laurel, United States Alera Group, Inc. Full timeOverview: Related Risk Management & Compliance, an Alera Group Company is seeking a Customer Service Specialist/Intake Coordinator to join our team. Why Work Here? Collaborative team of caring, proactive problem solvers with opportunity for advancement in a high-growth company In a telephonic customer service environment, the Customer Service...
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Intake Coordinator/Leave Compliance Specialist
3 months ago
Mount Laurel Township, United States Alera Group Full timeRelated Risk Management & Compliance, an Alera Group Company is seeking a Customer Service Specialist/Intake Coordinator to join our team. Why Work Here?“Collaborative team of caring, proactive problem solvers with opportunity for advancement in a high-growth company” In a telephonic customer service environment, the Customer Service...
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Mount Laurel, NJ, United States Alera Group Full timeRelated Risk Management & Compliance, an Alera Group Company is seeking a Customer Service Specialist/Intake Coordinator to join our team. Why Work Here?“Collaborative team of caring, proactive problem solvers with opportunity for advancement in a high-growth company” In a telephonic customer service environment, the Customer Service...
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Intake Coordinator/Leave Compliance Specialist
5 months ago
Mount Laurel, NJ, United States Alera Group Full timeRelated Risk Management & Compliance, an Alera Group Company is seeking a Customer Service Specialist/Intake Coordinator to join our team. Why Work Here?“Collaborative team of caring, proactive problem solvers with opportunity for advancement in a high-growth company” In a telephonic customer service environment, the Customer Service...
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Leave Compliance Specialist
4 days ago
Mount Laurel, New Jersey, United States Alera Group Full timeCustomer Service Specialist/Intake CoordinatorRelated Risk Management & Compliance, an Alera Group Company, is seeking a skilled professional to fill the role of Customer Service Specialist/Intake Coordinator.Key Responsibilities:Provide exceptional customer service by responding to inquiries, resolving issues, and escalating complex cases to senior team...
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Intake Coordinator/Compliance Specialist
3 weeks ago
Mount Laurel, United States Alera Group Full timeJob DescriptionAbSolve Absence Solutions, an Alera Group Company is seeking a Customer Service Specialist/Intake Coordinator to join our team. Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance,...
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Integrated Leave Specialist
3 months ago
Mt Laurel, United States Alera Group, Inc. Full timeOverview: Absolve Absence Solutions, an Alera Group Company is seeking an Integrated Leave Specialist to join our Mount Laurel team. Absolve is a leading provider of absence and disability solutions for large employers. Our proprietary disability and claims management process provides employees with expert support during their leave. Rest assured that each...
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Intake Coordinator
3 weeks ago
Mount Laurel, New Jersey, United States Alera Group Full timeJob SummaryAlera Group is seeking a highly skilled Customer Service Specialist/Intake Coordinator to provide exceptional customer experience in a telephonic environment.Key ResponsibilitiesProvide plan/policy and claim information, assist with submission of claims, and make outbound calls to gather missing information on incomplete claims.Receive and triage...
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Eligibility and Intake Coordinator
24 hours ago
Mt. Vernon, Illinois, United States UMOS Full timeJob Title: Intake and Eligibility SpecialistUMOS is seeking a highly skilled Intake and Eligibility Specialist to join our team. As a key member of our organization, you will be responsible for determining the eligibility of potential beneficiaries and ensuring that they meet the program requirements.Key Responsibilities:Recruit, enroll, and determine the...
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Integrated Leave Specialist
1 month ago
Laurel, Montana, United States Alera Group, Inc. Full timeIntegrated Leave SpecialistAbsolve Absence Solutions, an Alera Group Company, is seeking a skilled Integrated Leave Specialist to join our team in Mount Laurel. As a leading provider of absence and disability solutions for large employers, we offer expert support to employees during their leave, ensuring consistent management in compliance with federal and...
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Integrated Leave Specialist
3 weeks ago
Laurel, Montana, United States Alera Group, Inc. Full timeJob SummaryAlera Group, Inc. is seeking an Integrated Leave Specialist to join our team. As an Integrated Leave Specialist, you will be responsible for ensuring accurate and timely processing and payment of all FMLA, New York Paid Family Leave, as well as New York and New Jersey Short-term Disability claims while providing an exceptional customer experience...
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Integrated Leave Specialist
3 days ago
Laurel, Montana, United States Alera Group, Inc. Full timeIntegrated Leave SpecialistAt Alera Group, Inc., we are seeking a highly skilled and detail-oriented Integrated Leave Specialist to join our team. As a key member of our claims team, you will be responsible for ensuring accurate and timely processing and payment of all FMLA, New York Paid Family Leave, and New York and New Jersey Short-term Disability...
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Integrated Leave Specialist
3 weeks ago
Mount Laurel, New Jersey, United States Alera Group Full timeJob Title: Integrated Leave SpecialistAbsolve Absence Solutions, an Alera Group Company, is seeking a highly skilled Integrated Leave Specialist to join our team in Mount Laurel, NJ.About the Role:The Integrated Leave Specialist will be responsible for ensuring accurate and timely processing and payment of all FMLA, New York Paid Family Leave, and New York...
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Integrated Leave Specialist
3 weeks ago
Mount Laurel, New Jersey, United States Alera Group Full timeIntegrated Leave SpecialistAbsolve Absence Solutions, an Alera Group Company, is seeking a skilled Integrated Leave Specialist to join our team in Mount Laurel. As a leading provider of absence and disability solutions for large employers, we offer a unique opportunity to make a meaningful impact in the lives of employees.Key Responsibilities:Process and...
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Risk Management Specialist
4 days ago
Laurel, Montana, United States Alera Group, Inc. Full timeJob Opportunity: Related Risk Management & Compliance, an Alera Group Company is seeking a professional to fill a key role in our team. Our company is known for its collaborative and proactive environment, where employees have opportunities for advancement and growth.About the Role: As a Customer Service Specialist/Intake Coordinator, you will be responsible...
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Legal Intake Coordinator
5 days ago
Mt. Pleasant, South Carolina, United States Christmas Injury Lawyers Full timeClient Relations SpecialistWe are seeking a highly skilled Client Relations Specialist to join our team at Christmas Injury Lawyers. As a key member of our intake team, you will be responsible for managing client relationships, ensuring seamless onboarding, and driving business growth.Key Responsibilities:Client Screening: Handle incoming phone calls from...
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Legal Intake Specialist
3 days ago
Mt. Pleasant, South Carolina, United States Christmas Injury Lawyers Full timeJob Title: Legal Intake SpecialistAbout the Role:We are seeking a highly skilled Legal Intake Specialist to join our team at Christmas Injury Lawyers. As a key member of our intake team, you will be responsible for handling incoming phone calls from potential clients, assessing their needs, and ensuring their cases align with our practice...
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Benefits Specialist, Leave and Disability
3 weeks ago
Laurel, United States Johns Hopkins Applied Physics Laboratory (APL) Full timeDescriptionAre you passionate about employee leave and disability benefits? Are you constantly looking at ways to enhance operations and improve customer service? The Talent Services Department of the Johns Hopkins University Applied Physics Laboratory has an opportunity for a Benefits Administrator to partner with the Health & Welfare Benefits Manager...
