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Associate Account Manager
1 month ago
POSITION: Associate Account Manager (New England) (Remote)
FULL-TIME/PART-TIME: Full Time
LOCATION: (New England) (Remote)
React Health is a fast paced, growth oriented, manufacturer and distributor of medical equipment serving the respiratory, sleep and cardiology patients, caregivers, physicians, and providers. React Health sells and supports its product and services in the acute-care, non-acute and home medical equipment markets. React Health has built a model that combines manufacturing and distribution of products and services to meet the challenges of the undiagnosed as well as those needing therapies after diagnosis in the sleep and respiratory population.
GENERAL SUMMARY
The Associate Account Manager is responsible for growing customer relationships and delivering exceptional service through customer visits, product demonstrations, training/educational programs, product in-services, and problem resolution.
QUALIFICATIONS
The position requires a minimum of one year of sales experience.
Experience in Health industry or Medical device required
Experience calling on physicians or related related position
Strong interpersonal skills
Ability to develop and build strong customer relationships.
Familiar with customer relationship management platforms
Excellence in all forms of communication and ability to provide excellent service to customers.
Self-starter and self-motivated with a strong work ethic and can-do attitude
A Team player with a willingness to learn.
Results-orientated with focus on continuous improvement and problem-solve.
Willingness to travel to support customers’ needs.
Preferred Education
Bachelors (BS/BA) in business, management, communications, or equivalent experience
Excellent attention to detail and project management skills.
Excellent written/oral communication skills required. Must be able to work effectively with diverse groups of people
Preferred Experience
Excellent attention to detail and project management skills.
Excellent written/oral communication skills required. Must be able to work effectively with diverse groups of people.
Physical Demands
Requires normal visual acuity and hearing.
Typically, employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending, carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives.
Required to sit and use their hands and fingers to handle or feel and manipulate keys on a keyboard.
Additional skills may be required to perform additional task(s) specific to work location, department or line of business.
Working Conditions
Some work (less than 5%) requires moving and lifting of heavy networking equipment.
Travel up to 75% throughout the territory as needed to support our customers.
DUTIES AND ESSENTIAL FUNCTIONS
Each Employee consistently demonstrates the following essential functions:
Develop and enhance these relationships through routine customer visits, product demonstrations, educational programs, product in-services, and problem resolution.
Document activities within assigned management system.
Work closely with the Sales Management team in evaluating business conditions and sales trends.
Develop and implement a proactive plan that involves service and support with Sales Management
Attends and participates in departmental meetings. Attends seminars and training sessions necessary to maintain appropriate level of professional competence.
Ensures all department compliance guidelines are met.
Attends all meetings, in-services training, or continuing education as delegated by the supervisor.
Provides customer focused interactions.
Performs all duties necessary for the department as per department policies and procedures.
Performs other duties and responsibilities as delegated by the supervisor within the scope of practice and the responsibilities in the department.
Reasonable accommodations may be made to accommodate individuals with disabilities to perform the basic functions of the position without compromising client care. React Health is an Equal Opportunity/Affirmative Action Employer and is committed to providing a drug-free workplace. We are an Equal-Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
ABOUT THE ORGANIZATION React Health is committed to providing innovative sleep, sanitation and consumer devices. Our goal is to provide the highest quality products that comply with all regulatory requirements and meet or exceed the market expectations and needs of our customers, employees and investors.
BONUS: Up to 25K annually
