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IT Systems Support Specialist
1 month ago
IT Systems Support Specialist - Long Term Project - Sacramento, CA.
Title: IT Systems Support Specialist
Location: Sacramento, CA.
Duration: Long Term Project - 6 plus months
Compensation: $24-28/hr.
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US
Qualified candidates may send a copy of their resume (Word Format) to tsanchez@inspyrsolutions.com
Our Government client’s primary Service Desk is recruiting for an IT System Support Specialist whose primary duties will be to receive, review, track, troubleshoot, and resolve trouble reports related to system/application related requests for Client systems or route them to the appropriate support team.
This role will require:
Strong customer service skills
Knowledge of Active Directory or other identity management system
Attention to detail
Ability to work with rapidly changing priorities
Experience with troubleshooting Windows systems
Good verbal and writing skills for customer interaction and documentation
Good problem isolation skills, and a broad general knowledge of IT systems
The ability to shift topics rapidly
Working knowledge of Jira for the placing and tracking of calls.
The use of Adaxes and MECM for supporting customer systems and account management
A working knowledge of the of M365 on a public sector lever is desirable
Be familiar with concepts of enterprise level applications
Familiarity with WAN architecture at a higher
Other:
Must be able to pass a stringent criminal background check (livescan) before starting work.
In office support schedule Monday – Friday 8:00 a.m. – 5:00 p.m.
Our benefits package includes:
Comprehensive medical benefits
Competitive pay, 401(k)
Retirement plan
…and much more
About INSPYR Solutions:
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
