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IT Systems Support Specialist

2 months ago

Sacramento, United States INSPYR Solutions Full time
IT Systems Support Specialist - Field Services - Long Term Project - Sacramento, CA.

Title: IT Systems Support Specialist - Field Services
Location: Sacramento, CA.
Duration: Long Term Project - 6 plus months
Compensation: $24-31/hr.
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US
Qualified candidates may send a copy of their resume (Word Format) to tsanchez@inspyrsolutions.com

Our Government client in Sacramento is seeking an Information Technology Systems Support Specialist (Field Services) ITSSS whose primary duties will be to assist with the on-site MIS support at a customer location. This assignment will primarily be with a team that focuses on one customer's IT needs, while maintaining standards defined by the CLIENT. This assignment will also help with needs on other customer sites as needed.

This role will require:
  • Strong customer service skills
  • Knowledge of Active Directory or other identity management system Attention to detail
  • Ability to work with rapidly changing priorities Experience with troubleshooting Windows systems
  • Good verbal and writing skills for customer interaction and documentation
  • Second-level Service Desk support tickets (85% remote and 15% desk-side), resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity.
  • Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages.
  • Update both hardware and software assignments in Manifest.
  • Assist users in operating systems, application programs, utilities, and hardware operations. Image, install and move IT-related equipment
Other:
  • Must be able to pass a stringent criminal background check (livescan) before starting work.
  • In office support schedule Monday - Friday 8:00 a.m. - 5:00 p.m.
Our benefits package includes:
  • Comprehensive medical benefits
  • Competitive pay, 401(k)
  • Retirement plan
  • ...and much more

About INSPYR Solutions:

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.