Current jobs related to Technical Support Specialist - Sacramento - Apex Systems

  • Technical Support Specialist

    2 weeks ago

    Sacramento, California, United States Red Oak Technologies Full time

    Job Title: Technical Support SpecialistAt Red Oak Technologies, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients on-site, based on their specified work schedule.Location: Near Sacramento, CAQualifications:2-5 years...

  • Technical Support Specialist

    1 month ago

    Sacramento, California, United States Red Oak Technologies Full time

    **Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Red Oak Technologies. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients on-site, based on their specified work schedule.Key Responsibilities:• Provide technical support to clients on-site,...

  • Technical Support Specialist

    2 months ago

    Sacramento, California, United States Smart IMS Full time

    Job Summary:Smart IMS is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key Responsibilities:Operate, maintain, and perform repairs on information technology equipment and...

  • Technical Support Specialist

    1 week ago

    Sacramento, California, United States Beacon Hill Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Beacon Hill. The ideal candidate will have 3+ years of experience in technical support, with a strong background in Linux and Windows environments. Proficiency in scripting languages such as Python, Bash, or Shell is also required. Additionally, the candidate should...

  • Technical Support Specialist

    2 months ago

    Sacramento, California, United States Smart IMS Full time

    Job Summary:Smart IMS is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key Responsibilities:Operate, maintain, and perform repairs on information technology equipment and...

  • Technical Support Specialist

    1 month ago

    Sacramento, California, United States Gainwell Technologies Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Gainwell Technologies. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key ResponsibilitiesInstall and configure new IT...

  • Technical Support Specialist

    1 week ago

    Sacramento, California, United States Gainwell Technologies Full time

    About the RoleThis is an exciting opportunity to join our team as a Technical Support Specialist at Gainwell Technologies. As a key member of our IT Support team, you will play a vital role in providing exceptional technical support to our clients.Key ResponsibilitiesProvide technical support to clients via phone, email, and in-person, resolving issues...

  • Technical Support Specialist

    3 weeks ago

    Sacramento, California, United States Gainwell Technologies Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Gainwell Technologies. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key ResponsibilitiesInstall and configure new IT...

  • Technical Support Specialist

    1 month ago

    Sacramento, California, United States Red Oak Technologies Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Red Oak Technologies. As an onsite support technician, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide technical support to clients on Mac OS and iOS devicesWork closely with clients to understand their...

  • Technical Support Specialist

    4 days ago

    Sacramento, California, United States Sutter Health Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Sutter Health. As a key member of our Service Desk, you will provide first-level technical support to our clients via phone, portal, and other modes of incoming contacts.Key ResponsibilitiesProvide timely and effective technical support to clients via phone, portal, and...

  • Technical Support Specialist

    1 week ago

    Sacramento, California, United States Beacon Hill Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Beacon Hill. The ideal candidate will have 3+ years of experience in technical support, with a strong background in Linux and Windows environments.Key ResponsibilitiesProvide technical support for Linux and Windows systems, including troubleshooting and resolving...

  • Technical Support Specialist

    3 days ago

    Sacramento, California, United States Beacon Hill Full time

    Job SummaryBeacon Hill is seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have 3+ years of technical support experience with Linux and Windows environments, as well as scripting skills in Python, Bash, or Shell. Strong customer service and communication skills are also essential.Key Responsibilities• Provide...

  • Technical Support Specialist

    1 week ago

    Sacramento, California, United States Beacon Hill Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Beacon Hill. The ideal candidate will have 3+ years of experience in technical support, with a strong background in Linux and Windows environments.Key Responsibilities:Provide technical support for Linux and Windows systems, including troubleshooting and resolving...

  • Technical Support Specialist

    3 days ago

    Sacramento, California, United States Beacon Hill Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Beacon Hill. The ideal candidate will have a strong background in Linux and Windows system administration, with experience in scripting languages such as Python, Bash, or Shell.Key ResponsibilitiesProvide technical support for Linux and Windows environments, including...

  • Technical Support Specialist

    7 days ago

    Sacramento, California, United States Vantage Elevator Solutions Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Vantage Elevator Solutions. The ideal candidate will have a strong background in electronics and customer support, with experience in troubleshooting and resolving technical issues related to elevator systems.Key Responsibilities:Provide technical support to customers via...

  • Technical Support Specialist

    4 weeks ago

    West Sacramento, California, United States Holt of California Full time

    Job Title: Technical Support SpecialistHolt of California is a leading Caterpillar dealer, and we're seeking a skilled Technical Support Specialist to join our team. As a key member of our Power Systems Division, you'll provide technical support and expertise to our customers and internal teams.Key Responsibilities:Evaluate and resolve technical issues...

  • Technical Support Specialist II

    7 days ago

    Sacramento, California, United States Sutter Health Full time

    Job SummaryAs a Service Desk Specialist II at Sutter Health, you will provide first-level technical support to clients via phone, portal, and other modes of incoming contacts. Your primary goal will be to resolve technical problems and information technology issues for desktop, laptop, or network services used by personnel.Key ResponsibilitiesProvide timely...

  • Technical Support Specialist

    1 month ago

    Sacramento, California, United States Smart IMS Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Smart IMS. The successful candidate will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key ResponsibilitiesOperate, maintain, and perform repairs on information technology equipment...

  • Technical Support Specialist

    3 weeks ago

    Sacramento, California, United States Smart IMS Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Smart IMS. As a key member of our support team, you will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key ResponsibilitiesOperate, maintain, and perform repairs on information...

  • Technical Support Specialist

    1 month ago

    Sacramento, California, United States Smart IMS Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Smart IMS. As a key member of our support team, you will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key ResponsibilitiesOperate, maintain, and perform repairs on information technology equipment...

Technical Support Specialist

2 months ago

Sacramento, United States Apex Systems Full time

Day-to-Day:

  • Perform root cause analysis and provide documented resolution.
  • Perform software installs, updates, and upgrades for end-user equipment and work with various teams including network, telecom, audio/video, and facilities to provide site support.
  • Act as a technical resource and subject matter expert in one or more technical areas.
  • Provide a high level of customer satisfaction by establishing close relationships with support base, including VIP staff, and provide concierge level support for identified end-users.
  • Perform regular inventory audits and maintain high degree of quality assurance by following established asset management guidelines
  • Provide technical support for onsite and remote meetings and events
  • Participate in recurring new hire onboarding classes to assist and guide end-users on day-1 setup and configuration needs
  • Lead new hire onboarding classes by coordinating staff and delegating tasks
  • Work with Enterprise Conferencing department to provide support, monitor, and remediate Audio/Visual related issues.
  • Work with Print Configuration team and vendors to perform routine and critical maintenance to ensure operational readiness
  • Train staff and end-users on Audio/Video system usage and configuration

Expectations:

  • Respond to and resolve end-user support tickets within established SLA.
  • Practice diligent adherence to all standard operating procedures
  • Provide effective and detailed documentation in tickets and reports
  • Ability to engage proactively and work in a group or independently with little oversight

Skills Required:

  • VDI
  • SCCM
  • ServiceNow
  • Nexthink
  • HDI desktop preferred
  • A/V conference support