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Veterinary Customer Service Representative

2 months ago


Peachtree City, United States Thrive Pet Healthcare Full time
Description

Position at Thrive Pet Healthcare

Animal Medical Clinic of Peachtree City, a Thrive Pet Healthcare Partner, is hiring a full-time Customer Service Representative to join our team

Starting Pay: $16 / hour

Schedule: 38-40 hours weekly

Shift Times: Mondays - Fridays 7a-6p and Saturdays 8a-5p

The ideal candidate:
  • Exhibits exemplary customer service and communication skills
  • Possesses basic veterinary knowledge
  • Computer savvy
  • Works well on a team, is dependable, and self-motivated
  • Flexible schedule. Available to work long hours and Saturdays
Duties include:
  • Function within a high-volume, fast-paced atmosphere
  • Able to educate clients or forward questions when appropriate
  • Schedule appointments/surgeries and process financial transactions
  • Operate multi-line phone system, perform clerical duties, etc.
  • Facilitate communication between clients, staff, and veterinarians
You'll Grow With Us

Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:
  • Our vast, diverse, and free library of continuing education courses - ThriveU
  • Live, virtual interactive workshops to develop valuable leadership skills
  • A program to designed to teach you the fundamentals of running a pet hospital
  • Earn your AVMA-CVTEA Accreditation and become a Vet Tech through our fully accredited distance learning program for veterinary technicians
  • Scholarship opportunities and tuition reimbursement
And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.

Benefits - our care in action

We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:
  • Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
  • Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
  • Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
  • Generously subsidized backup and ongoing care support for children, adults, and pets
  • Mental health benefits including coaching and therapy sessions
  • 401k with employer contribution and no waiting period
  • Tenure-based incentive program and performance bonuses
  • Continuing education and development support through our library of free CE courses and paid time off to complete
  • Scholarship opportunities and student loan support program

and so much more