Current jobs related to Customer Advocate - Eden Prairie - Safelite Group, Inc.
-
Customer Advocate
3 weeks ago
Eden Prairie, United States Safelite Group, Inc. Full timeDoes this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.The Customer Advocate is one...
-
Customer Advocate
3 weeks ago
Eden Prairie, United States Safelite Group, Inc. Full timeDoes this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Customer Advocate is one...
-
Client Advocate
3 days ago
Eden Prairie, Minnesota, United States Christensen Group Insurance Full timeClient Advocate RoleWe are seeking a highly skilled Client Advocate to join our team at Christensen Group Insurance. As a Client Advocate, you will provide direct support to producers and internal team members to aid in the retention of existing business and generation of new business.Your main focus will be on excellent customer service and managing daily...
-
Customer Service Delivery Advocate
2 weeks ago
Eden, North Carolina, United States Carvana Full timeCarvana **Job Summary** As a Customer Service Delivery Advocate at Carvana, you will play a critical role in ensuring a seamless delivery experience for our customers. **Key Responsibilities:** * Facilitate and coordinate the delivery of purchased vehicles to customers * Interact with customers in person, by phone, and via text to address their needs and...
-
Insurance Client Advocate
3 days ago
Eden Prairie, Minnesota, United States Christensen Group Insurance Full time**About the Role**We are seeking a skilled Insurance Client Advocate to join our team at Christensen Group Insurance. As a Client Advocate, you will provide direct support to producers and internal team members to aid in the retention of existing business and generation of new business.Your main focus will be on excellent customer service and managing daily...
-
Customer Service Representative
3 hours ago
Eden Prairie, Minnesota, United States Safelite Group, Inc. Full timeCustomer Advocate RoleThe Customer Advocate is a vital position at Safelite Group, Inc., serving as the first point of contact for customers. This role requires a highly organized and energetic professional who can deliver exceptional customer experiences through every interaction.Key ResponsibilitiesWelcome in-shop customers and resolve their concerns...
-
Customer Service Representative
7 days ago
Eden Prairie, Minnesota, United States Jobs for Humanity Full timeCustomer Advocate RoleJobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.The Customer Advocate is one of Safelite's first impressions with our customers. This role involves managing administrative processes, scheduling, work orders, and invoicing, as well...
-
Customer Service Representative
3 weeks ago
Eden Prairie, Minnesota, United States Jobs for Humanity Full timeAbout the RoleWe are seeking a highly organized and energetic Customer Advocate to join our team at Safelite. As a Customer Advocate, you will be the first point of contact for our customers, providing a memorable experience during every interaction. You will manage administrative processes, scheduling, work orders, and invoicing, while also greeting...
-
Guest Advocate
2 weeks ago
Eden Prairie, United States Target Full timeTarget - 8225 Flying Cloud Dr [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...
-
Customer Service Representative
3 weeks ago
Eden Prairie, Minnesota, United States Jobs for Humanity Full timeAbout the RoleThe Customer Advocate is a key member of our team, responsible for delivering exceptional customer experiences. This role involves managing administrative processes, scheduling, work orders, and invoicing, as well as greeting customers in person and responding to their inquiries.Key ResponsibilitiesCustomer Service: Provide world-class customer...
-
Customer Service Representative
2 weeks ago
Eden Prairie, Minnesota, United States Jobs for Humanity Full timeAbout the RoleWe are seeking a highly organized and energetic professional to join our team as a Customer Advocate. As a key member of our customer-facing team, you will be responsible for delivering a memorable experience to our customers through every interaction.Key ResponsibilitiesWelcome in-shop customers and resolve customer concerns quickly and...
-
Customer Service Representative
3 days ago
Eden Prairie, Minnesota, United States Jobs for Humanity Full timeAbout the RoleThe Customer Advocate is a key member of our team, responsible for delivering exceptional customer experiences. This role involves managing administrative processes, scheduling, work orders, and invoicing, as well as greeting customers in person and answering inbound phone calls and emails.Key ResponsibilitiesWelcome in-shop customers and...
-
Customer Service Representative
2 weeks ago
Eden Prairie, Minnesota, United States Safelite Group, Inc. Full timeAbout the RoleWe're seeking a highly organized and energetic Customer Advocate to join our team at Safelite Group, Inc. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences through various channels, including in-person interactions, phone calls, and emails.Key ResponsibilitiesWelcome and resolve...
-
Customer Service Representative
3 weeks ago
Eden Prairie, Minnesota, United States Jobs for Humanity Full timeAbout the RoleWe are seeking a highly organized and energetic Customer Advocate to join our team at Safelite. As a first impression with our customers, you will be responsible for delivering a memorable experience during every interaction.Key ResponsibilitiesWelcome in-shop customers and resolve customer concerns quickly and efficiently.Manage incoming...
-
Customer Service Representative
4 days ago
Eden Prairie, Minnesota, United States Target Full timeKey Responsibilities:• Create a welcoming experience for every guest by authentically greeting them every time.• Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction.• Welcome guests into self-checkout and provide assistance as needed.• Scan and bag all guest items efficiently, ensuring a smooth...
-
Customer Service Representative
2 weeks ago
Eden Prairie, Minnesota, United States Safelite Group, Inc. Full timeUnlock Your PotentialAt Safelite Group, Inc., we're more than just an auto glass company. We're a team of dedicated professionals who are passionate about delivering exceptional customer experiences. As a Customer Advocate, you'll play a vital role in shaping our customers' perceptions of our brand. Your skills in administrative processes, scheduling, and...
-
Insurance Customer Service Representative
2 weeks ago
Eden Prairie, Minnesota, United States Christensen Group Insurance Full timeAbout Christensen Group InsuranceChristensen Group Insurance is a leading insurance agency in Minnesota, dedicated to providing exceptional service to our clients. As a 100% employee-owned company, we prioritize our employees' growth and well-being.Job SummaryWe are seeking a highly skilled Client Advocate to join our team. The ideal candidate will provide...
-
Customer Success Advocate
1 month ago
Grand Prairie, Texas, United States HAI, inc Full timeJob Title: Customer Success RepresentativeAbout the Role:The Customer Success Representative is a key member of our team at HAI, inc, responsible for delivering exceptional customer experiences. This role requires a strong ability to build rapport, establish relationships, and communicate effectively with various types of customers.Key...
-
Salesforce Account Director
4 days ago
Eden Prairie, Minnesota, United States Demand Chain Full timeAbout the RoleWe are seeking a highly skilled Salesforce Account Director to join our team at Demand Chain. As a key member of our sales team, you will be responsible for driving revenue growth and building strong relationships with our clients.Key ResponsibilitiesMaintain a sales pipeline of a minimum of 10+ active opportunities weeklyDisplay a deep...
-
Salesforce Account Director
2 weeks ago
Eden Prairie, Minnesota, United States Demand Chain Full timeAccount DirectorDemand Chain is a company that prioritizes the well-being of its team, clients, and the communities it serves. We strive to create an environment where our teammates feel engaged, motivated, and challenged, fostering a sense of belonging and growth.Our culture is built on key traits: passion, urgency, integrity, accountability, adaptability,...
Customer Advocate
2 months ago
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.
What You'll Get
- Competitive weekly base pay starting at $18/hour.
- A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
- Up to $5,250 annually in tuition reimbursement.
- Paid training and all the tools and resources you'll need to be successful.
- View all our health, wealth and life offerings at www.safelitebenefits.com.
- Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
- Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
- Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
- Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
- Review orders from the national contact center and manage dealer part orders and special accounts.
- All other duties as assigned.
- High School Diploma/GED/Equivalent required.
- Experience: 1-3 years telephone operations or business administration experience required.
- Ability to provide world class customer service in a changing, fast-paced operation.
- Present a professional appearance and wear personal protective equipment.
- Ability to travel up to 10%.
Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
