Care/Sales Coordinator

We care about our clients...PROOF OF FULL VACCINATION FOR Covid-19 is required and must have lived in Hawai'i for the last 10+ years.

Since 1996, Always Best Care has helped families with non-medical in-home care and assisted living placement services along with skilled home health care. Always Best Care clients receive extraordinary care in an inspiring environment with caring people. Our Care Coordinators have worked with more than 25,000 seniors across the country. We hire employees who are inherently courteous and polite, and treat all clients with the highest level of respect and professionalism.

The Care Coordinator plays a pivotal role in the success of our business. This position is responsible for developing a new territory or taking over an existing territory in an effort to increase sales. They will do this by establishing and maintaining contacts that will develop into sales leads. They will have a strong presence in the community and actively promote the Always Best Care brand. The Care Coordinator will be focused solely on marketing to local healthcare providers, such as hospitals, Skilled Nursing Facilities, doctors offices, and Medical Clinics, in addition to local businesses such as financial planners, chamber of commerce, and networking meeting The ideal candidate will be professional, well-spoken and at ease in presenting to both professional as well as community audiences. Daily activities will include face-to-face marketing visits, community-based demonstrations and presenting professional in-services. It is primarily a field position.

**Portrait of an ABC Care Coordinator (Sales)**

* Demonstrates excellent selling skills

* Communicates effectively and proactively

* Demonstrates effective organizational skills

* Accepts direction and guidance

* Demonstrates competitive spirit

* Goal and career orientated

* Professional dress and demeanor

* Demonstrates leadership qualities

* Inherently courteous and polite

* Able to treat clients with the highest level of respect and professionalism

* Takes on additional responsibilities and assignments willingly

* Takes pride in Always Best Care and the services and programs ABC represents

* Shows respect to ABC employees and customers

**Primary Responsibilities**

- Understand the local Hawaiian culture and how we do business here.

- Call on local businesses, healthcare facilities, physicians, clinics and eldercare facilities in order to generate sales for both.

- Establish and maintain customer relationships and provide the highest quality customer service.

- In home assessments with clients

- Meet or exceed established sales targets.

- Conduct presentations and/or staff in-services to community groups and professional staff.

- Participate in health fairs, awareness days, etc.

- Join and attend area networking and chamber groups.

- Seek, develop and participate in marketing opportunities in the community.

- Establish working rapport with health care professionals in the territory.

- Monitor program growth through tracking marketing success.

- Provide complete and concise activity reports to management.

**Additional Responsibilities**

- Assist in the development of goals and objectives for Always Best Care.

- Assist in assuring continued customer service support by answering customer inquiries as required.

- Perform other related duties as assigned.

**Knowledge and Skills Requirements**

* Mainland style of sales will not work here. Must know how to work with the locals.

* Demonstrate exceptional interpersonal skills, multi-tasking and problem solving.

* Present well to clients and peers.

* Demonstrate working knowledge of health care in home and institutional setting.

* Comfortable with closing/asking for business.

* Excellent telephone communication skills, basic knowledge of office and typing skills, good writing & creative skills, good organizational and problem solving skills.

* Proficiency in Microsoft Office and its various applications and possess the willingness to be trained in computer programs that are specific to the Always Best Care environment.

* A basic understanding of medical terminology relating to the senior population and rehabilitative care; be willing to obtain certifications that will make the candidate more knowledgeable about Health and Safety programs within the first 6 months of hire.

* Requires a valid drivers license, reliable transportation and insurance.

* Group Presentation Skills.

**Apply for Care/Sales Coordinator**

First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. **Equal Employment Opportunity Information** (Completion is voluntary)

Always Best Care Senior Services - Oahu is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Always Best Care Senior Services - Oahu are based on business needs, job requirements and individual qualifications, without regard to an applicants race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Always Best Care Senior Services - Oahu. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

Completion of this form is **optional and voluntary** and your refusal to provide it will not subject you to any adverse treatment.

**Veteran status**

Always Best Care Senior Services - Oahu is subject to the Vietnam Era Veterans Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment veterans in the following classifications.

A disabled veteran is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A recently-separated veteran means any veteran during the three-year period beginning on the date of such veterans discharge or release from active duty in the U.S. military, ground, naval or air service.

An active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An Armed forces service medal veteran means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.