Current jobs related to Student Financial Services Operations and Counselor - Reading - Alvernia University

  • Financial Aid Counselor

    14 hours ago

    Reading, Pennsylvania, United States Penn State University Full time

    Job SummaryPenn State University is seeking a highly skilled Financial Aid Counselor to join our team. As a key member of our financial aid team, you will play a critical role in educating and assisting prospective students and their families with the financial aid process.Key ResponsibilitiesProvide daily financial aid functions, including counseling and...

  • Financial Aid Advisor

    1 week ago

    Reading, Pennsylvania, United States Penn State University Full time

    Job SummaryPenn State University is seeking a highly skilled and experienced Financial Aid Counselor to join our team. As a Financial Aid Counselor, you will play a critical role in educating and assisting prospective students and their families with the financial aid process.Key ResponsibilitiesProvide daily financial aid functions, including counseling and...

  • Financial Counselor

    2 weeks ago

    Reading, Pennsylvania, United States Ensemble Health Partners Full time

    About the RoleWe are seeking a highly skilled Financial Counselor to join our team at Ensemble Health Partners. As a Financial Counselor, you will play a critical role in ensuring the financial well-being of our patients and the success of our revenue cycle operations.Key ResponsibilitiesObtain patient insurance and financial information to determine...

  • Financial Counselor

    2 months ago

    Reading, United States Ensemble Health Partners Full time

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...

  • Addiction Recovery Counselor

    4 weeks ago

    Reading, Pennsylvania, United States GEO Reentry Services LLC Full time

    Reference #: 11231Position OverviewWe are seeking a dedicated Substance Abuse Counselor who is committed to making a significant impact in the lives of individuals facing challenges related to drug and alcohol use. This role involves developing, organizing, and facilitating educational programs aimed at addressing substance abuse issues.Work ScheduleThis...

  • Substance Abuse Counselor

    4 weeks ago

    Reading, Pennsylvania, United States Treatment Access & Services Center Full time

    Position OverviewTreatment Access and Services Center (TASC) is currently in search of a dedicated full-time Substance Abuse Counselor to become a vital part of our DDAP licensed Central Intake and Referral Unit. The successful candidate will be tasked with conducting comprehensive level of care assessments and providing suitable treatment referrals in...

  • Substance Abuse Counselor

    5 days ago

    Reading, Pennsylvania, United States GEO Reentry Services LLC Full time

    About the RoleWe are seeking a highly skilled Substance Abuse Counselor to join our team at GEO Reentry Services LLC. As a key member of our clinical services team, you will play a critical role in providing education and support to individuals struggling with substance abuse.Key ResponsibilitiesDevelop and implement programs to educate individuals about...

  • Food Service Operations Manager

    4 weeks ago

    Reading, Pennsylvania, United States Genesis Healthcare Services Full time

    Position Overview As a Food Service Operations Manager at Genesis Healthcare Services, you will play a crucial role in overseeing the dining experience for our residents. Your leadership will ensure that our culinary team delivers exceptional service and high-quality meals. Key Responsibilities Manage daily operations of the dining services department,...

  • Financial Operations Manager

    4 weeks ago

    Reading, Pennsylvania, United States Beacon Hill Full time

    Position Summary:The Financial Operations Manager will be instrumental in supervising our financial activities and ensuring the precision and reliability of our financial documentation. The ideal candidate will possess a robust accounting background along with outstanding leadership capabilities. You will work alongside various teams to deliver financial...

  • Community Outreach Counselor

    3 weeks ago

    Reading, Pennsylvania, United States Berks Counseling Center Full time

    Position Type: Full-time Overview:Berks Counseling Center is dedicated to providing a comprehensive range of recovery-focused behavioral health, physical health, and supportive services. Our mission is to deliver a holistic approach to a diverse population, promoting a healthy and productive lifestyle.Key Responsibilities:As a Community Outreach Counselor,...

  • Financial Operations Manager

    1 week ago

    Reading, Pennsylvania, United States Beacon Hill Full time

    Beacon Hill is seeking a seasoned Accounting Manager to lead our financial processes and ensure the accuracy and integrity of our financial reporting. The ideal candidate will have a strong background in accounting, exceptional leadership skills, and the ability to collaborate with cross-functional teams to provide financial insights that support strategic...

  • Addiction Recovery Counselor

    4 weeks ago

    Reading, Pennsylvania, United States GEO Reentry Services LLC Full time

    Reference #: 11231Position OverviewWe are seeking a dedicated Substance Abuse Counselor who is committed to providing exceptional mental health care. This role is essential in developing, organizing, and implementing educational programs focused on issues related to drug and alcohol addiction.Work ScheduleThis position requires availability on weekends,...

  • Student Success Coach

    5 days ago

    Reading, Pennsylvania, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly motivated and experienced Student Success Coach to join our team at InsideHigherEd. As a key member of our advising team, you will play a critical role in supporting the academic success and retention of our students.Key ResponsibilitiesProvide personalized advising and coaching to students, helping them to set and achieve...

  • Breastfeeding Support Specialist

    2 days ago

    Reading, Pennsylvania, United States Maternal and Family Health Services Full time

    Empowering Healthy FamiliesMaternal and Family Health Services is seeking a dedicated WIC Peer Counselor to join our team in Berks County. As a key member of our staff, you will play a vital role in supporting the health and well-being of pregnant and breastfeeding women and their families.Job Summary:A WIC Peer Counselor is a paraprofessional support person...

  • Business Financial Analyst

    4 weeks ago

    Reading, Pennsylvania, United States Piscani Consulting Services Full time

    Company OverviewPiscani Consulting Services, LLC (P.C.S.) is a finance and strategy consulting firm committed to assisting small enterprises in enhancing growth, operational efficiency, and overall business value. Our expertise lies in strategic planning, financial modeling, valuation analysis, and more. As a pivotal member of our organization, you will have...

  • Service Delivery Manager

    4 days ago

    Reading, Pennsylvania, United States CNA Financial Corporation Full time

    Job SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at CNA Financial Corporation.The successful candidate will be responsible for coordinating the work of the team, ensuring consistent and efficient delivery of service to drive superior results.Key Responsibilities:Assign and distribute work to team membersValidate staff...

  • Financial Operations Associate

    6 days ago

    Reading, Pennsylvania, United States Annuity Health Full time

    Accounting Assistant Job Description at Annuity Health **Job Summary** The Accounting Assistant plays a vital role in supporting the accounting department at Annuity Health. This position is responsible for processing client billings, assisting with cash posting, and performing various duties as needed to ensure the smooth operation of the...

  • Student Achievement Coach

    4 weeks ago

    Reading, Pennsylvania, United States InsideHigherEd Full time

    Application InstructionsTo apply, please submit a cover letter, resume, and three (3) professional references. Ensure to include the job code ARES-SC in the subject line of your email.After submitting your documents, kindly complete the online Job Applicant Identifier form. RACC is committed to equal opportunity employment. In compliance with government...

  • Financial Operations Specialist

    1 week ago

    Reading, Pennsylvania, United States Jobot Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Financial Analyst to join our team at Jobot. As a Financial Analyst, you will play a critical role in ensuring the efficient operations of our healthcare organization by performing a variety of financial tasks.Key ResponsibilitiesWork with assigned hospitals to ensure all patient accounts are...

  • Student Center Desk Attendant

    1 week ago

    Reading, Pennsylvania, United States Albright College Full time

    Job SummaryThe Student Center Desk Attendant is a vital role at Albright College, responsible for providing exceptional customer service to students, faculty, and staff. This position requires a strong commitment to delivering a positive experience for all individuals interacting with the Student Center.Key ResponsibilitiesAnswer phone calls and respond to...

Student Financial Services Operations and Counselor

4 months ago

Reading, United States Alvernia University Full time

About Alvernia University

Alvernia University was founded in 1958 by the Bernardine Sisters of the Third Order of St. Francis. Through its main campus in Reading and locations in Philadelphia and Schuylkill County, Pennsylvania, the university serves 3,000 students of diverse backgrounds from around the country.

Alvernia offers a unique blend of rigorous liberal arts core education for the development of the mind, strong technical training in many high-demand majors, experiential learning through study abroad and internship experiences, and engagement with the community through our Franciscan-based community service model. We call our model of transformational education the Alvernia Advantage, and we believe this style of education transforms students into ethical leaders with moral courage.

Alvernia University ranks in the top 100 among 2021 Best Regional Universities in the North by U.S. News & World Report, and we are recognized as a College of Distinction for our commitment to engaged experiential education.

Job Summary:

Reporting to the Senior Director, the SFS Operations & Counselor is a highly motivated professional who is responsible for maintaining knowledge base and of federal, state, university and institutional student aid funding as well as regulations and procedures. This individual must possess the ability to work well with students, faculty, and staff at all levels within a diverse, multicultural, and collaborative environment. This individual must possess excellent attention to detail, a process-improvement focus, good training, analytical and documentation skills, as well as the ability to provide systems and operational support to the SFS Office to assist with system oversite, including data integration, creating, and maintaining scheduled events in PowerFaids such as anticipated aid, aid disbursement. In addition, this individual will work collaboratively with the Associate Director of Student Financial Services and other staff members to counsel students and parents regarding financial aid awarding/packaging, verification, need analysis, and financial aid/financing options to assist with educational costs as well as evaluate and first year and returning student financial aid eligibility. This individual is also a liaison between the SFS Office and other departments on campus, including Undergraduate Admissions, Graduate and Adult Education, as well as Student Activities and Residence Life as necessary. Organizational skills as well as a demonstrated ability to protect confidential records and communications are a must, along with strong computer and software skills and some evening, weekend and travel will be required.

Essential Functions:

* Promote Franciscan ideals and adherence to the Mission of the University as demonstrated by the University Ideal Characteristics. As we are an equal opportunity employer committed to Franciscan values, all employees share responsibility for advancing diversity, equity, and inclusion in the performance of their roles while demonstrating service orientation, respect for all, intellectual curiosity, solution focus and innovation, and mutual accountability
* Maintain strict confidentiality of all activities in the Office of Student Financial Services
* Provide excellent customer service and support to the Office of Student Financial Services
* Assure consistent application of office policy & procedure
* Respond to questions, requests for financial aid, student account, and Registrar information in person, by phone & email
* Financial Aid Counseling of prospective and current students/families regarding financial aid options
* Responsible for responding to routine financial aid, student account, and academic questions and concerns
* Assist with monitoring financial aid/student balance hold list each semester
* Represent the University on and off campus at recruitment events, financial aid information sessions, open house events, accepted student's day, connection day, etc
* Participate in professional development opportunities and professional organizations on the regional, state, and national levels including: PHEAA, PASFAA, NASFAA, PowerFaids, etc
* Position requires some work nights, weekend, extended work hours, and travel to off-site locations

Additional Responsibilities:

1. Operations functions

* Assist Associate Director with importing and exporting of all financial aid files through EDconnect to the Department of Education, including student ISIRs and corrections, COD origination and disbursement files, as well as responsible for managing and correcting reject files
* Oversees the Federal Aid Programs in relation aggregate limit reviews, Pell LEU and UEH reviews and student notification
* Assist Associate and Senior Director with creating and maintaining custom reports, standard reports, selection sets, and other technical aspects of PowerFaids to help streamline processes within the SFS Office
* Assist Associate Director with federal aid reconciliation both monthly and annually to ensure compliance with federal/state regulations and procedures.
* Assist with system oversite, including data integration, creating and maintaining scheduled events in PowerFaids such as anticipated aid, aid disbursement
* Responsible for approval student employment program eligibility and works closely with Human Resources with hiring of student worker and graduate assistants, and completion of student employment paperwork
* Assists HR and Business Office in maximizing student employment budget, including federal, institutional and PA State Work Study funding, maximizing the awarding of federal/state work study funding
* Maintains student employment data on the PowerFaids & annual reporting COD
* Assists the Associate and Sr. Director with completion of annual reports and surveys including AICUP, Common Data Set, IPEDs, US News & World Report, and other internal reports as needed

2. Counseling functions

* Provide a high level of financial aid counseling including incorporation of Best Practices in SFS Counseling and providing holistic financial aid planning students' full college experience for traditional day and grad and adult undergraduate student populations
* Use an integrated approach for student aid issues including working closely with staff from Student Services offices including Student Accounts, Registrar, Navigation, S.O.L.A.R, Residence Life, Admissions, GAE, and Holleran Center
* Respond to all student inquiries from walk-ins, emails, phone, or Teams within a 24-48-hour time frame
* Communication follow up from SFS team members such as missing documents, verification, and processing issues

3. Other duties as assigned

Qualifications/Education:

* Commitment to the mission statement, core values and goals of Alvernia University
* Must provide exceptional customer service, specifically related to the mission of the university
* Bachelor's degree required; master's degree preferred
* Two or more years of progressive financial aid experience required
* Thorough knowledge of federal and state regulations related awarding and processing aid
* Experience with PowerFaids, Power Campus, Slate, NSLDS, COD, and EdConnect preferred
* Demonstrate strong interpersonal and customer service skills across varied audiences such as students, families, staff, faculty, alumni, and the community
* Ability to manage multiple projects with time-sensitive deadlines, working as part of a team as well as independently with little supervision and additional hours as needed
* Ability to diffuse difficult or emotional situations with students and/or families
* Excellent written and verbal communication skills
* Knowledge of Microsoft Office products, including Outlook, Word, Excel, and SharePoint
* Ability to work some evenings and weekends and travel to other campuses as needed

Physical Requirements:

* Attendance is required in order to perform the duties of this job.
* Prolonged periods of sitting at a desk and working on a computer.
* Must be able to lift 15 pounds at times.