General Manager, High-Value Audience Acquisition

4 weeks ago


Englewood, United States DISH Network Corporation Full time

Company Summary

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart Network.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

Department Summary

Our marketing and advertising teams bring a unique blend of skills to tell the DISH TV and Sling TV story. Whether coordinating high-level messaging for the C-suite, interacting with journalists to drive breaking news or launching a campaign around our latest innovation, our teams lend their voice to the future of communication.

Job Duties and Responsibilities

We are seeking a strong, results-oriented team leader to manage our high-value and prequalified subscriber acquisition program through direct mail & digital channels and across brands. The successful candidate will work cross-functionally to deliver integrated and aligned marketing plans that effectively grow the business, create brand awareness, and drive long-term, profitable customer acquisitions.

Key Responsibilities:

* Lead team responsible for developing and executing comprehensive direct mail & digital strategies targeting prequalified leads to drive profitable long-term customer acquisitions
* Collaborate with internal teams, including marketing, analytics, and creative, to develop targeted and cohesive direct mail & digital campaigns aligned with business objectives and customer segmentation
* Manage end-to-end direct mail campaign process, including list segmentation, creative, offer strategy & implementation, production & distribution while creating and defending business cases to educate on strategy, testing, expected results and secure funding
* Analyze campaign performance and key metrics to identify areas for future testing, optimization and make data-driven recommendations for improvement
* Stay informed about industry trends and best practices in direct mail, digital and other direct response marketing to ensure our campaigns remain innovative and effective
* Lead prospect prequalification process to establish criteria and guidelines for lead qualification, segmenting for DM or Digital, in collaboration with cross-functional teams
* Implement processes, systems and tools to streamline and manage prequalification process, across all available channels, and improve the efficiency of process and results
* Monitor lead quality and provide regular reports and insights to stakeholders on prequalification performance, customer mix, future strategies and optimizations
* Collaborate with sales teams for alignment of prequalified program and sales strategies, capabilities and processes to maximize budget & return, regardless of channel
* Continuously optimize prequalification criteria based on feedback and performance while evaluating additional data for targeting, personalization & performance improvements

Skills, Experience and Requirements

Education and Experience:

* Bachelor's degree in marketing, business administration, or related field
* Proven experience (8+ years) in direct mail marketing management (digital experience a plus), with strong record of designing and executing successful prequalified campaigns

Skills and Qualifications:

* Experience in lead generation and prequalification, preferably in the telecommunications or entertainment industry
* Strong analytical skills and proficiency in data analysis tools to track and measure campaign performance
* Excellent team leadership and project management skills, with the ability to manage multiple campaigns simultaneously and meet tight, overlapping deadlines
* Strategic thinker with a creative mindset and a passion for developing innovative marketing solutions
* Strong communication and collaboration skills, with the ability to effectively interface with cross-functional teams and executive leadership team
* Proficiency in marketing automation tools and CRM systems
* Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
* Relevant certifications (e.g., DMA Certification in Direct Mail) a plus

Salary Ranges

Compensation: $110,110.00/Year - $157,300.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

This will be posted for a minimum of 3 days or until the position is filled.



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