Client Solutions Analyst

2 weeks ago

Raleigh, United States Alphanumeric Full time
Details:

Alphanumeric is hiring a Client Solutions Analyst to work remotely with our corporate location in the Raleigh, NC area.

Responsibilities:
* Research and identification of target companies.
* Understand product life cycle and where services are most beneficial to client partners
* Work with internal Subject Matter Experts (SME) to understand offerings/services
* Work side by side with Business Development team to implement strategic research
* Client Needs Analysis: Conduct thorough analysis of client requirements, including their business objectives, challenges, and opportunities within the life sciences industry.
* Proposal Preparation: Prepare detailed proposals, presentations, and solution demonstrations tailored to specific client requirements, showcasing the value proposition of the company's products and services.
* Client Relationship Management: Build and maintain strong relationships with key stakeholders within client organizations, serving as a trusted advisor and primary point of contact for all solution-related inquiries.
* Market Research: Stay informed about industry trends, competitive landscape, and emerging technologies in the life sciences sector, providing insights and recommendations to enhance solution offerings.
Responsibilities:
* Research and identification of target companies.
* Understand product life cycle and where services are most beneficial to client partners
* Work with internal Subject Matter Experts (SME) to understand offerings/services
* Work side by side with Business Development team to implement strategic research
* Client Needs Analysis: Conduct thorough analysis of client requirements, including their business objectives, challenges, and opportunities within the life sciences industry.
* Proposal Preparation: Prepare detailed proposals, presentations, and solution demonstrations tailored to specific client requirements, showcasing the value proposition of the company's products and services.
* Client Relationship Management: Build and maintain strong relationships with key stakeholders within client organizations, serving as a trusted advisor and primary point of contact for all solution-related inquiries.
* Market Research: Stay informed about industry trends, competitive landscape, and emerging technologies in the life sciences sector, providing insights and recommendations to enhance solution offerings.

Looking for:
* Relentless professional captivated by finding solutions to problems
* Strategists that are not afraid to take calculated risks and make mistakes
* Driven individuals not dissuaded by the word 'no'
* Core understanding of life sciences and inspired to learn more about pharma, healthcare, and consumer industries
* Ready to be part of a driven team passionate about making a difference
* Someone eager for opportunities to grow into SME roles

Job Requirements

Details:

Qualifications:
Education: Bachelor's degree in life sciences, business administration, or related field. Advanced degree (e.g., PharmD) preferred.
Experience: Minimum of 1-3 years of experience without advanced degree, in client-facing roles within the life sciences industry, such as consulting, sales, or business development. Entry level for applicant with advanced degree.
Industry Knowledge: Deep understanding of the life sciences sector, including pharmaceuticals, biotechnology, medical devices, and healthcare.
Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data and trends to drive decision-making.
Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical audiences.
Collaboration: Proven ability to collaborate with cross-functional teams and work effectively in a matrix organization.
Customer Focus: Customer-centric mindset with a passion for delivering exceptional service and value to clients.
Adaptability: Ability to thrive in a fast-paced and dynamic environment, adapting to changing priorities and requirements.
Technology Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM software (e.g., HubSpot) preferred.

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