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Specialist I, Library Public Services

4 months ago

Salt Lake City, United States Salt Lake Community College Full time

The Library Public Services Specialist I will work at the Circulation desk providing friendly and effective services to library patrons, including students, staff and faculty. The work schedule will be between 15 and 29 hours per week and all shifts will be at the Redwood Markosian Library.

Essential Responsibilities and Duties

Assist library patrons by performing various duties at the circulation desk. This includes but is not limited to:

* Assisting patrons with basic reference and non-research questions.
* Assisting patrons with retrieval of library materials.
* Answering the telephones.
* Assist in daily cafe operations. This includes utilizing the cash register, selling prepackaged food, monthly inventory, and restocking cafe as needed.
* Conduct hourly building walkthroughs.
* Checkout library materials to students including laptops, books, anatomy models, etc.
* Assist in the equipment contract process when circulating laptops and hotspots.
* Assist in closing procedures.

Essential Responsibilities and Duties Continued

Support the operations of the library cafe including operating the cash register, performing cafe inventory, and restocking the cafe as needed.

Minimum Qualifications

High School Diploma or GED equivalent required.

Preferred Qualifications

Associates Degree or some college.

Previous library experience.

Library school student.

Fluent in Spanish or French.

Knowledge, Skills & Abilities

Knowledge:

Familiarity with Microsoft 365 applications and other standard computer software/equipment. General library practices.

Skills:

Customer service. Interpersonal communication (both with patrons and coworkers). Perform well in the occasional high-stress situation. Active Listening Skills Cash Handling Skills

Abilities:

Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities. Interact effectively with students, staff, faculty, and community members. Provide effective customer service to a diverse population. Solve problems efficiently and effectively in accordance with SLCC Library and Salt Lake Community College policies. Express ideas and follow directions both verbally and in writing. Manage time effectively. Work independently with minimal supervision. Multi-task while on desk duty Stand, bend, and lift up to 10lbs, as well as push loaded book carts. Learn and utilize library classification systems such as Library of Congress.

Non-Essential Responsibilities and Duties

Assist in maintaining a clean and welcoming environment as needed. Assist in ILL's as needed. Assist in shelf reading as needed to keep collection in order. Assist in the annual collection inventory.

Special Instructions

This is an evening position in the Markosian Library and hours adjust based on the semester and school schedules.

Summer hours are:

Monday & Wednesday - 5:15pm - 8:30pm

Saturdays - 9:15am - 5pm

Fall hours are:

Monday & Wednesday - 5:15pm -10pm

Saturdays - 9:15am - 6pm

Breaks between semesters: No hours scheduled

Please note your availability in your application and denote whether you are available to work available shifts.

SLCC Highlights

Salt Lake Community College is Utah's largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.

FLSA Non-Exempt SLCC Information

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.

This position may require the successful completion of a criminal background check.