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Service Coordinator

4 months ago

Houston, United States Group 1 Automotive Full time

Overview

Sterling McCall Chevrolet is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Service Coordinator to our team.

In addition to competitive pay, we offer our associates the following benefits:

* Health, Dental & Vision Insurance
* Life & Disability insurance
* 401(k) plan with company match
* Paid vacation
* Employee Stock Purchase Plan
* Employee Vehicle Purchase Program
* Professional work environment, with job training and advancement opportunities

Responsibilities:

* Handle inbound leads (phone, internet) and direct to appropriate contact
* Contact present customers (phone, email) to maintain and improve customer loyalty
* Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
* Work with sales department to develop sales strategies and techniques
* Research and stay current in consumer and industry trends
* Communicate industry news and trends to management and dealership employees
* Outstanding Customer Service

Qualifications:

* Auto dealership Internet or Business Development Center (BDC) experience is preferred.
* Proven sales experience, preferably in the automotive industry
* Superior communication and customer service skills
* Excellent follow-through skills
* Solid working knowledge of the Internet
* Familiarity with automotive financing
* Maintaining a positive, can-do attitude



Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

* All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity Employer