customer service specialist

2 weeks ago


burlington, United States Randstad US Full time

customer service specialist.

+ burlington , north carolina

+ posted november 5, 2024

**job details**

summary

+ $15 - $18 per hour

+ temporary

+ high school

+ category business and financial operations occupations

+ referenceAB_4650808

job details

The main function of a call center/Customer Service Specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Must be able to work 100% onsite. Qualifications:

+ Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.

+ Ability to work independently and manage ones time.

+ Ability to accurately document and record customer/client information.

+ Previous experience with computer applications, such as MS Outlook or data entry software.

+ High school diploma or GED preferred.

+ 1-2 years customer service related experience required.

salary: $15 - $18 per hour

shift: First

work hours: 8 AM - 5 PM

education: High School

Responsibilities

+ Contact customers to respond to inquiries or to notify them of a patient problem.

+ Refer unresolved customer grievances to designated departments for further investigation.

+ Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Lab work required.

+ Pull priority samples and take to testing bench.

Skills

+ Customer

+ Service

Qualifications

+ Years of experience: 3 years

+ Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

**get in touch**

we are here to help you with your questions.

RW

**rosalind wells**

+ rosalind.wells@randstadusa.com



  • Burlington, United States MedTeam Staffing Full time

    This is a contract job opportunity Position: Customer Service Representative- Account Specialist 0295 Location: Burlington NC Schedule: 8AM-5PM M-F Projected duration: 6 months + potential for perm Job code: CVDJP00030295 Benefits are available This is a hospital position They will answer calls put out pull sheets,communicating amongst departments regarding...


  • Burlington, North Carolina, United States Glen Raven Full time

    **About Glen Raven:**Glen Raven is a leading manufacturer of high-quality textiles, including Sunbrella. We pride ourselves on our commitment to innovation, quality, and customer satisfaction.**Job Summary:**We are seeking a Customer Service Operations Specialist to join our team. In this role, you will be responsible for analyzing customer service...


  • Burlington, United States MedTeam Staffing Full time

    This is a contract job opportunity Position: Customer Service Representative 0295 Location: Burlington NC Schedule: 8AM-5PM M-F Projected duration: 6 months + potential for perm Job code: CVDJP00030295 Benefits are available Answering client callsPull priority samplesCalling clients on test samples that cannot be completedLooking for someone who might have a...


  • Burlington, Massachusetts, United States Jared Full time

    Company Overview:Jared is a leading jewelry retailer dedicated to providing our customers with a personalized shopping experience. We offer a wide range of high-quality jewelry products and services, including diamond engagement rings, fine watches, and custom designs. Our team members are expected to possess excellent communication skills, a passion for...


  • Burlington, Vermont, United States Price Chopper Full time

    About the Role">We are seeking a highly skilled Customer Service Teammate to join our team at Price Chopper/Market 32 and Northeast Shared Services. As a Guest Experience Specialist, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a safe and clean shopping environment.Job Summary">This...


  • Burlington, Vermont, United States Cellular Sales Full time

    **About Us**We are Cellular Sales, a leading mobile technology consulting firm dedicated to delivering exceptional experiences for our customers and team members alike.Our mission is to set the bar high in the industry while creating a family-like culture that values growth, development, and teamwork.As a Customer Support Representative at Cellular Sales,...


  • Burlington, Vermont, United States Wings Over Burlington Full time

    Driver PositionWe are seeking a skilled driver to join our team at Wings Over Burlington. As a Customer Delivery Specialist, you will be responsible for delivering orders to our customers while maintaining a high level of professionalism and customer satisfaction.About UsWings Over Burlington is committed to providing exceptional customer experiences through...

  • Customer Service

    1 month ago


    Burlington, United States BCForward Full time

    Job DescriptionJob Description**Job Summary:**The Call Center/Customer Service Specialist is responsible for interacting with customers to provide information in response to inquiries about products and services, as well as resolving complaints. The specialist’s primary duties include determining the customer’s issue, offering possible solutions, and...


  • Burlington, Wisconsin, United States Runnings Full time

    About the JobThe Sales Associate role at Runnings involves providing top-notch customer service and supporting the overall success of our retail store.Main ResponsibilitiesProvide exceptional customer service, including greeting customers and answering product-related questions.Maintain the appearance of the store, including stocking shelves and facing...


  • Burlington, North Carolina, United States Michaels Stores Full time

    About MichaelsMichaels is a leading retailer of arts and crafts supplies, framing, and custom picture hanging services. With over 1,300 locations across North America, we provide a unique shopping experience for our customers. Our goal is to deliver exceptional service, quality products, and inspiring ideas to help our customers achieve their creative...


  • Burlington, United States BCforward Full time

    Customer Service Rep. I BCForward is looking for Customer Service Rep. I - NC Position Title: Customer Service Rep. I Location: Burlington, NC 27215 Anticipated Start Date: 12/2/2024 ASAP Expected Duration: 06 months Job Type: FULL TIME (>%3D40 HRS WEEKLY, [CONTRACT], [REMOTE] Shift: Monday - Friday, 8AM-5PM Pay Range: $18/hr on W2 **Job Summary:** The...


  • Burlington, United States BCforward Full time

    Customer Service Rep. IBCForward is looking for Customer Service Rep. I - NC Position Title: Customer Service Rep. I Location: Burlington, NC 27215Anticipated Start Date: 12/2/2024 ASAP Expected Duration: 06 monthsJob Type: FULL TIME (>%3D40 HRS WEEKLY, [CONTRACT], [REMOTE]Shift: Monday - Friday, 8AM-5PMPay Range: $18/hr on W2**Job Summary:** The Call...


  • Burlington, Massachusetts, United States Fabletics Full time

    About This OpportunityWe are seeking a highly skilled Customer Experience Specialist to join our team at Fabletics in Burlington, MA. As a Customer Experience Specialist, you will be responsible for creating personalized shopping experiences, driving sales growth, and embodying our company culture.Key ResponsibilitiesCreate personalized shopping experiences...


  • Burlington, North Carolina, United States Labcorp Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Medical Courier Representative to join our team in Burlington, NC. This role involves delivering excellent customer service while transporting medical specimens, lab supplies, and reports.ResponsibilitiesLoading necessary supplies for daily pickupsCompleting daily pick-up schedule in a timely...


  • Burlington, North Dakota, United States United Parcel Service Full time

    We are seeking a reliable and motivated Package Delivery Specialist to join our team. In this role, you will be responsible for delivering packages throughout your community while providing exceptional customer service.About UPSUnited Parcel Service is a leading logistics company dedicated to providing fast, reliable, and efficient shipping solutions. Our...


  • Burlington, United States Experis Full time

    Our client, a leading provider in the healthcare industry, is seeking a Customer Call Center Specialist to join their team. As a Customer Call Center Specialist, you will be part of the Customer Care team supporting order inquiries and providing exceptional customer service. The ideal candidate will have excellent communication skills, attention to detail,...


  • Burlington, Colorado, United States United Parcel Service Full time

    Job Summary:We are seeking a skilled and reliable Freight Courier Specialist to join our team. As a key member of our logistics network, you will be responsible for delivering packages throughout your community under your own steam.About the Role:As a Freight Courier Specialist, you will enjoy a fast-paced work environment, being outdoors, and driving your...


  • Burlington, Vermont, United States Quantum Credit Union Full time

    We are seeking a Customer Experience Specialist to deliver high-quality service to our members at Quantum Credit Union. The successful candidate is a dynamic individual capable of self-motivation in an independent work environment.Key Responsibilities:Establish strong relationships with new and existing membersRetail and develop member relationships through...


  • Burlington, North Carolina, United States Food Lion Full time

    Job DescriptionAs a Sales and Customer Support Specialist at Food Lion, you will play a critical role in delivering an exceptional shopping experience for our customers. Your primary responsibility will be to provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.Key...


  • Burlington, North Carolina, United States United Parcel Service Full time

    Job Overview:">We are seeking highly motivated and detail-oriented individuals to join our team as Package Delivery Support Specialists. In this role, you will assist our experienced drivers in delivering packages efficiently and safely to our customers.">Salary: $17.20 per hour">About the Job:">As a Package Delivery Support Specialist, you will work closely...