Customer Experience Specialist

6 days ago


Burlington, North Carolina, United States Michaels Stores Full time
About Michaels

Michaels is a leading retailer of arts and crafts supplies, framing, and custom picture hanging services. With over 1,300 locations across North America, we provide a unique shopping experience for our customers. Our goal is to deliver exceptional service, quality products, and inspiring ideas to help our customers achieve their creative goals.

Job Description

We are seeking a skilled Customer Experience Specialist to join our team. In this role, you will be responsible for creating a positive and engaging shopping experience for our customers. You will also have the opportunity to participate in visual merchandising, marketing initiatives, and other projects to drive business growth.

Key Responsibilities
  1. Create a positive and engaging shopping experience for our customers, responding to their needs and exceeding their expectations
  2. Assist with daily store operations, including sales floor management, stockroom organization, and cash handling
  3. Participate in visual merchandising, marketing initiatives, and other projects to drive business growth
Requirements
  • High school diploma or equivalent required
  • Previous retail and/or customer service experience preferred
  • Able to work a variety of shifts, including evenings and weekends
Estimated Salary

$16-$19 per hour, depending on experience

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