Customer Service Ambassador

6 days ago


Burlington, Vermont, United States Price Chopper Full time

About the Role

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We are seeking a highly skilled Customer Service Teammate to join our team at Price Chopper/Market 32 and Northeast Shared Services. As a Guest Experience Specialist, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a safe and clean shopping environment.

Job Summary

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This is an exciting opportunity to work in a dynamic retail environment where you will have the chance to make a positive impact on our guests' shopping experience. If you possess strong communication skills, a friendly demeanor, and a passion for delivering exceptional customer service, we encourage you to apply.

Responsibilities

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  • Greet each guest with a smile and provide a friendly, helpful, easy, and safe shopping experience that meets their expectations.">
  • Project oneself in a professional manner and maintain a neat and clean work area at all times.">
  • Accurately process all guest transactions, including check cashing, bill payment, ATM transactions, Lottery, and Western Union.">
  • Assist the Assistant Customer Service Team Leader Office in supervising the Guest Service area and performing daily cash and sales activities.">
  • Train and coach Guest Service teammates to ensure exceptional customer service delivery.">
  • Maintain proper security of the Guest Service area and communicate new policies or promotional programs to guests.">
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Requirements

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To be successful in this role, you must possess:

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  • A high school diploma or equivalent.">
  • Strong communication and interpersonal skills.">
  • Exceptional customer service skills.">
  • The ability to work in a fast-paced environment and multitask effectively.">
  • Basic math skills and attention to detail.">
  • Reliability and a high level of integrity and professionalism.">
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Benefits

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We offer a competitive salary range of $16.00-$19.55 per hour, depending on location and experience. Our benefits package includes 401(k), 401(k) match, paid time off, comprehensive health benefits, and more.

About Us

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Price Chopper/Market 32 and Northeast Shared Services is committed to diversity, equity, and inclusion. We do not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.



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