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Office Coordinator
4 weeks ago
WHO WE ARE & WHAT WE DO
Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 21-county region in North Florida and South Georgia. We are a career destination with nearly 6,000 colleagues who reflect the diversity of our community.
TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:
* Level II Trauma Center
* Joint Commission Comprehensive Stroke Center
* Level III Neonatal Intensive Care
* Pediatric Intensive Care
* The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle
Our system also includes a psychiatric hospital, multiple specialty care centers, four residency programs and nearly 40 affiliated physician practices.
HOW YOU'LL MAKE AN IMPACT
Job Summary:
* Coordinates surgical procedures scheduling aspects.
* Assists with the center activities' daily operation in accordance with federal, state, and Surgery Center policies and procedures.
* Coordinates receiving and admitting activities.
* Promotes communication throughout the facility.
* Performs clerical and reception duties.
* Maintains facility medical records in accordance with established guidelines and requirements.
* Participates actively developing a healthy work environment.
* Utilizes interpersonal skills to establish and maintain healthy interpersonal relations (e.g., functional trust, positive feedback, and constructive criticism).
Reports:
PM [Pain Management]/Practice Office Manager (job code: 024301)
Supervises:
None
WHAT YOU'LL NEED TO APPLY
Required Education:
High school diploma or equivalent (e.g., General Educational Development (GED) credential)
Required Experience: One (1) year of relevant, job-related work experience in an office or administrative setting
Preferred Experience:
* One (1) year of computerized appointment scheduling experience.
* Working knowledge of the health care environment.
* Working knowledge of patient processing with computerized scheduling software.
* Knowledge of outpatient surgery forms, policies, and procedures.
* Knowledge of medical terminology.
* Good oral and written communication and language skills.
* Above average ability to manage multiple simultaneous tasks and phone calls while maintaining a professional, courteous demeanor.
* Above average ability to problem solve.
* Ability to use standard office equipment.
* Ability to type forty (40) correct words per minute (cwpm).
* Ability to manage patient confrontations positively.
* Ability to manage emergencies.
* Ability to develop triage skills.
* Ability to provide proof of identity and the right to work inside the United States of America.
* Computer literate.
* Client oriented.
* Thinks critically.
* Solution oriented.
* Detail oriented.
Required Certification/License/Registry:
None
Preferred Certification/License/Registry:
* Basic Life Support (BLS) certification from the American Heart Association (AHA).
Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.
* Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.
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