Front-End Manager

2 weeks ago

Fort Worth, United States Restaurant Depot Full time

From $18.41 - $19.59

Position Title: Front End Manager

Department: Operations

Supervisor: Branch Manager

FLSA: Exempt (Salaried)

Position Summary:

Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service.

Essential Functions:

+ Supervises, trains, evaluates and works alongside cashiers, front-end loaders, checkers and U-boat retrieval

+ Ensures safe operating procedures are followed.

+ Makes recommendations for hiring, firing and promoting of employees.

+ Prevents long lines and delayed customer checkouts by anticipates busy times of each day, week and/or season and developing weekly schedules for cashiers and loaders including lunches and breaks.

+ As part of loss prevention, ensures all employees at registers are performing cart to cart transfers when processing sales.

+ Secures front end by making sure the loaders and cashiers do not exchange information on counts from the receipt.

+ Ensures that loaders are loading wagons and assisting customers to the parking lot.

+ Monitors loaders to make sure that they load all product and check any open boxes to ensure integrity/security of product being entered.

+ Ensures loaders are loading and conducting piece counts and calling off to supervisors.

+ Ensures that the front end has proper staffing and operating equipment to allow quick and accurate checkout. Including scanners and registers.

+ Ensures that cashiers are checking big boxes to ensure the integrity of the ring-up.

+ Ensures Front End Supervisors are checking all wagons at point of exit for proper date, name on top of receipt, number of receipt total of last receipt, and matches total on yellow paid receipt.

+ Reviews cashier and loader errors and documents in log, for them to sign.

+ Handles adjustments, returns, over rings, voids, etc. so as to maintain a smooth flow of customers.

+ Keeps logs of items not properly labeled to make sure they are corrected on floor.

+ Monitors cashiers to make sure they are following through on their job responsibilities concerning loading of goods onto wagons, checking of receipts and counts, as well as ringing/scanning of product.

+ Assures that customer problems are handled quickly so as not to allow the cashier or loader to have words with the customer.

+ Maintains dialogue with customers to get feedback on items not found, and quality of service on the floor.

+ Maintains a New Item Request log which is reviewed weekly with the Branch Manager.

+ Ensures that customers have adequate supply of wagons that are working and roll easy.

+ Makes sure that employees in front end are properly dressed and wearing their name tags.

+ Assigns employees in slow periods to do other work, such as return or processing of damages, sweeping and cleaning of F/E and parking lot area.

+ Ensures all supervisors are completing a minimum of 5 test checks per day they work.

+ Maintains integrity of F/E displays and stocking areas.

+ Ensure registers are stocked with the Rate Us Cards, flyers, hot sheets, store maps, etc.

The preceding responsibilities are representative of the responsibilities performed by this position and are not intended to be inclusive.

Other Responsibilities:

+ Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

+ Bachelor's Degree, OR High School Diploma of GED with at least 4 years experience in customer service or related field, OR any appropriate combination of education and experience.

+ Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.

+ Ability to effectively present information and respond to questions from managers, clients, and general public

+ Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.

+ Effective oral and written communication skills.

+ High level of interpersonal skills to handle sensitive situations.

+ Commitment to company values and strong customer orientation.

+ Computer Literacy

Work Environment:

+ For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store.

Acknowledgement:

I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.

I understand that this is my position and agree to inform management at such time that I believe that my daily job functions, including the right to interview new hires, recommend hires and recommend terminations, do not fit the outlined above.

  • Front-End Manager

    2 weeks ago

    Fort Worth, United States Restaurant Depot Full time

    From $18.41 - $19.59Position Title: Front End ManagerDepartment: OperationsSupervisor: Branch ManagerFLSA: Exempt (Salaried)Position Summary:Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service.Essential Functions:Supervises,...

  • Front End/Asst Dept Leader

    2 weeks ago

    Fort Collins, United States Kroger Full time

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all...

  • Software Engineer, Front-End

    1 week ago

    Fort Worth, United States SS&C Technologies Full time

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

  • Full Stack Engineer Front End Focused

    3 weeks ago

    Fort Wayne, United States CareerBuilder Full time

    Season Share is a Sports Ticketing Technology Software Provider We are looking for a Senior full-stack JavaScript developer interested in developing products used by the biggest teams in professional and collegiate sports. Our team is fascinated by building technology to help fans get tickets in a more fun and affordable way. 100s of thousands of sports fans...

  • Front Desk Supervisor

    15 hours ago

    Fort Worth, United States Doubletree by Hilton Fort Worth S Conference Center Full time

    Job DescriptionJob DescriptionThe Doubletree by Hilton has an exciting opportunity to join our team as the Front Office Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during...

  • Dental Front Desk Manager

    1 week ago

    Fort Worth, United States Spear Full time

    A great opportunity exists for a dental front desk manager! With 13 years in business, this TCU area practice has wonderful patients and is looking for another integral piece to its team. Eaglesoft is used as the practice software. Great systems are in place to accept an eager individual. 2 hygiene and single doctor practice. Patients are seen 4 days per...

  • Night Auditor

    4 weeks ago

    Fort Worth, United States Hyatt Place Fort Worth Historic Stockyards Full time

    The Night Auditor/Front Desk Agent is responsible for the auditing of all charges and postings, correcting work as required. The Night Auditor reconciles daily activity and closes all accounts in preparation for the new day. All information will be processed and formatted into daily reports and distributed as the morning reports to finance and housekeeping....

  • Front Desk Coordinator

    3 weeks ago

    Fort Worth, United States Weaver Full time

    ** Front Desk Coordinator** **Job Category****:** Operations/Administration **Requisition Number****:** FRONT001567 Showing 1 location **Job Details** **Description** Weaver is a growing, national accounting firm with offices throughout Texas, Oklahoma, New York and California. We are currently ranked the 35th largest CPA firm in the United States and the...

  • Dental Front Desk Manager

    1 month ago

    Fort Worth, United States Spear DDS Full time

    Job DescriptionJob DescriptionA great opportunity exists for a dental front desk manager! With 13 years in business, this TCU area practice has wonderful patients and is looking for another integral piece to its team. Eaglesoft is used as the practice software. Great systems are in place to accept an eager individual. 2 hygiene and single doctor practice....

  • Front Office Coordinator

    3 days ago

    Fort Worth, United States D4C Dental Brands Full time

    IKids Pediatric Dentistry and Orthodontics has a fantastic opportunity for a dental office Front Desk Coordinator! This position's primary responsibility is to handle all front office functions for the practice.  The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority.Hours 7:45am to 5:00pm Education and...

  • Assistant Director Of Front Office

    3 weeks ago

    Fort Worth, Texas, United States Omni Hotels & Resorts Full time

    Overview: Fort Worth Hotel     As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth’s exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city’s cultural centers, restaurants and nightlife....

  • Front Desk

    4 days ago

    Fort Worth, United States U.S. Dermatology Partners Full time

    Job DetailsJob LocationFort Worth-North Beach Street - Fort Worth, TXPosition TypeFull TimeJob CategoryHealth CareDescriptionSECTION 1: Job Summary (Summary of the basic functions of the position)The front desk clerk performs routine clerical, secretarial and administrative work in answeringtelephones, receiving the public, providing customer assistance,...

  • Front Office Supervisor

    2 weeks ago

    Fort Worth, United States Remington Full time

    Job DescriptionWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.Have complete understanding of Front Office staff's roles and duties and be able to...

  • Hotel Front Desk Attendant Part-Time

    3 weeks ago

    Fort Worth, United States Doubletree by Hilton Fort Worth S Conference Center Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...

  • Front Desk Manager

    2 weeks ago

    Fort Lauderdale, United States First Service Corporation Full time

    The front desk person works independently, and without direct supervision. Possesses strongcommunication, telephone, and customer service skills. Detailed oriented and able to multitask. Meets and greets residents; checks guests and service provider Front Desk, Manager, Customer Service, Hotel, Property Management, Skills

  • Receptionist / Front Office

    4 weeks ago

    Worth, United States First Auto Repair Inc. Full time

    Overview: We are seeking a reliable and professional Front Desk Receptionist to join our team. As the first point of contact for our organization, the Front Desk Receptionist plays a crucial role in providing exceptional customer service and creating a positive impression for our clients and visitors. This position offers room for growth, we will train the...

  • Hotel Front Desk Attendant Part-Time

    3 weeks ago

    Fort Worth, United States Doubletree by Hilton Fort Worth S Conference Center Full time

    Job DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested...

  • Senior F&B Manager

    2 weeks ago

    Fort Worth, United States Omni Hotels Full time

    Overview Fort Worth Hotel As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city's cultural centers, restaurants and nightlife. The Omni...

  • Front Desk Assistant

    3 weeks ago

    Lake Worth, United States FLORIDA ORTHOPEDICS & NEUROSURGERY LLC Full time

    Job DescriptionJob DescriptionThe front desk staff performs general clerical duties in support of patient services as directed by Office Manager. Answering phones, photocopying, faxing, typing, completing forms, taking messages and checking voice mail. Scan and enter all new patient information into electronic medical records system. Front desk staff...

  • Front Office Manager

    4 weeks ago

    Fort Lauderdale, Florida, United States Fort Lauderdale Marriott North Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...