Dispatcher (Plumbing and HVAC)

1 month ago

Rockville, United States Vito Services Full time

Dispatcher

Rockville, MD

Do you love being in the middle of all the action? Are you tired of watching the clock because your job lacks any type of excitement? Then we have a golden opportunity for you, my friend We are a business seeking a Dispatcher to join our thriving company. If you are qualified, we would love to hear from you

Who we are:

Founded on humble beginnings and big dreams, Mr. Vito began servicing local businesses with his new plumbing company and soon the one-man shop grew into a family business with a service area spanning hundreds of miles.

Vito prides itself on having the most well-trained staff and technicians in the industry and has always remained on the cutting edge, both internally and in the field.

Vito Services is looking for an organized, efficient Dispatcher with an eye for detail and a high level of accuracy.

What We Offer:

* Competitive salary - $20-24/hr
* Medical Insurance -- we pay a portion of you and your family's insurance premiums for health, dental, vision, life insurance, short-term and long-term disability
* Paid holidays, paid personal and vacation time
* Simple IRA Retirement Plan with a company match
* Team building events, company parties, flexible schedule
* A family. This is last on the list because it's most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Vito Services.

Responsibilities:

* Manage the dispatch board to keep field personnel on the move and generate revenue
* Help the field team by taking detailed notes for service calls and entering them into our system
* Get to know your technician's, likes and dislikes, closing rations, licenses, communication skills, and more to help them be successful
* Dispatch technicians to service and maintenance calls
* Utilize a courteous and pleasant demeanor to ensure the customer is satisfied and that all needed information is received during the call
* Answer customer questions while navigating through multiple systems
* Impact the company's bottom line by problem-solving and turning frustrated clients into a repeat customer

Requirements:

* High School Diploma/GED is required
* High level of accuracy and efficiency
* Exceptional verbal and written communication skills
* Willingness to constantly learn and grow
* Proficient in Microsoft Office
* Task-oriented with the ability to multitask in a busy environment
* HVAC/Plumbing knowledge is a plus, but not required

We are an equal-opportunity employer

  • Dispatcher (Plumbing and HVAC)

    3 weeks ago

    Rockville, United States James Vito, Inc. Full time

    DispatcherRockville, MD Do you love being in the middle of all the action? Are you tired of watching the clock because your job lacks any type of excitement? Then we have a golden opportunity for you, my friend! We are a business seeking a Dispatcher to join our thriving company. If you are qualified, we would love to hear from you! Who we are: Founded on...

  • Dispatcher (Plumbing and HVAC)

    2 months ago

    Rockville, United States James Vito, Inc. Full time

    Job DescriptionJob DescriptionDispatcherRockville, MDDo you love being in the middle of all the action? Are you tired of watching the clock because your job lacks any type of excitement? Then we have a golden opportunity for you, my friend! We are a business seeking a Dispatcher to join our thriving company. If you are qualified, we would love to hear from...

  • Dispatcher (Plumbing and HVAC)

    2 weeks ago

    Rockville, United States James Vito, Inc. Full time

    Job DescriptionJob DescriptionDispatcherRockville, MDDo you love being in the middle of all the action? Are you tired of watching the clock because your job lacks any type of excitement? Then we have a golden opportunity for you, my friend! We are a business seeking a Dispatcher to join our thriving company. If you are qualified, we would love to hear from...

  • Plumbing Service Technician

    3 weeks ago

    Rockville, United States Tuckers Air Conditioning, Heating & Plumbing Full time

    **Tuckers Air Conditioning, Heating & Plumbing** of **Frederick, MD** is looking to hire a **full-time Plumbing Service Technician** to go out to resident's homes to diagnose problems, replace parts, repair fixtures, and repair and replace water heaters. To ensure your success, we provide a take-home company **vehicle, tool account, and training.** The...

  • HVAC Installer

    3 weeks ago

    Rockville, United States Vito Services Full time

    HVAC Installer Rockville, Maryland Are you an experienced HVAC installer? Are you looking for a company that gives you opportunities to grow and expand your skillset? Would you like to work for a company that has a family-friendly culture? If you answered yes to these questions then you are what we are looking for! Who we are Founded on humble beginnings...

  • HVAC Installer

    2 weeks ago

    Rockville, United States Vito Services Full time

    HVAC Installer Rockville, Maryland Are you an experienced HVAC installer? Are you looking for a company that gives you opportunities to grow and expand your skillset? Would you like to work for a company that has a family-friendly culture? If you answered yes to these questions then you are what we are looking for! Who we are Founded on humble beginnings...

  • Dispatcher/customer Service

    2 months ago

    Rockville, United States Quality Air Services, LLC Full time

    in personJob Summary: **Responsibilities**: 1. Customer Service: - Ensure exceptional customer satisfaction by addressing questions and resolving issues efficiently and courteously. - Maintain a positive and empathetic attitude when dealing with customer concerns. 2. Dispatching: - Schedule HVAC service appointments, ensuring efficient allocation of...

  • HVAC Installer

    3 weeks ago

    Rockville, United States James Vito, Inc. Full time

    Job DescriptionJob DescriptionHVAC InstallerRockville, MarylandAre you an experienced HVAC installer? Are you looking for a company that gives you opportunities to grow and expand your skillset? Would you like to work for a company that has a family-friendly culture? If you answered yes to these questions then you are what we are looking for!Who we...

  • HVAC Installer

    2 weeks ago

    Rockville, United States James Vito, Inc. Full time

    Job DescriptionJob DescriptionHVAC InstallerRockville, MarylandAre you an experienced HVAC installer? Are you looking for a company that gives you opportunities to grow and expand your skillset? Would you like to work for a company that has a family-friendly culture? If you answered yes to these questions then you are what we are looking for!Who we...

  • Dispatcher

    2 weeks ago

    Rockville, United States F.H. Furr Full time

    OverviewAbout Us: F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. - "Absolutely the Best" A proud major player in the residential home services business for over 42 years Serving Northern Virginia, Southern Maryland, and DC with over 750 employees, from our headquarters in Manassas, VA Why Choose Us: Competitive compensation and benefits package ...

  • Dispatcher

    2 weeks ago

    Rockville, United States F.H. Furr Full time

    OverviewAbout Us: F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. - "Absolutely the Best" A proud major player in the residential home services business for over 42 years Serving Northern Virginia, Southern Maryland, and DC with over 750 employees, from our headquarters in Manassas, VA Why Choose Us: Competitive compensation and benefits package ...

  • Plumbing Apprentice

    4 weeks ago

    Rockville, United States James Vito, Inc. Full time

    Job DescriptionJob DescriptionWho we areYou’re the best and you want to join a team that appreciates you, where you can create your own opportunities.We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Washington, DC metropolitan area. You’ve probably seen our trucks and our ads....

  • Plumbing Apprentice

    2 weeks ago

    Rockville, United States James Vito, Inc. Full time

    Job DescriptionJob DescriptionWho we areYou’re the best and you want to join a team that appreciates you, where you can create your own opportunities.We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Washington, DC metropolitan area. You’ve probably seen our trucks and our ads....

  • Office Manager

    1 month ago

    Rockville, United States Sky Plumbing Inc Full time

    Job DescriptionJob DescriptionSmall plumbing company looking to hire an Office Manager to join the team! Responsibilities will be overseeing the administrative activities of the office. Full-time in person position only.Responsibilities:Manage records and informationAnswer phonesBillingDispatch and schedulesPerform other office tasks (replenish office...

  • Dispatch Manager

    1 month ago

    Rockville, United States FH Furr Full time

    Overview Who/What Are We Looking For? The Dispatch Manager is responsible for building a strong team and shaping a positive experience for both our employees and our customers. The Dispatch Manager will ensure that our Dispatchers are meeting their goals and will use effective management skills for interviewing, hiring, training, and retaining...

  • Dispatch Manager

    2 weeks ago

    Rockville, United States FH Furr Full time

    Overview Who/What Are We Looking For? The Dispatch Manager is responsible for building a strong team and shaping a positive experience for both our employees and our customers. The Dispatch Manager will ensure that our Dispatchers are meeting their goals and will use effective management skills for interviewing, hiring, training, and retaining...

  • Dispatch Manager

    2 months ago

    Rockville, United States F.H. Furr Full time

    Overview: Who/What Are We Looking For?? The Dispatch Manager is responsible for building a strong team and shaping a positive experience for both our employees and our customers. The Dispatch Manager will ensure that our Dispatchers are meeting their goals and will use effective management skills for interviewing, hiring, training, and retaining employees....

  • Dispatch Manager

    2 weeks ago

    Rockville, United States F.H. Furr Full time

    Overview: Who/What Are We Looking For?? The Dispatch Manager is responsible for building a strong team and shaping a positive experience for both our employees and our customers. The Dispatch Manager will ensure that our Dispatchers are meeting their goals and will use effective management skills for interviewing, hiring, training, and retaining employees....

  • Chief Operations Officer

    2 weeks ago

    Rockville, United States JF Plumbing & Heating Full time

    Job DescriptionJob DescriptionAlly Services Group is looking for a seasoned home services executive with experience managing multiple locations in HVAC, plumbing, or related home services trades. Visit our website to learn more about Ally Services at www.allyservicesgroup.com.Summary:You will be the key leader of Ally Services operations in HVAC and plumbing...

  • Dispatch Manager

    3 weeks ago

    Rockville, United States F.H. Furr Full time

    Overview: Who/What Are We Looking For? ? The Dispatch Manager is responsible for building a strong team and shap ing a positive experience for both our employees and our customers . The Dispatch Manager will ensure th at our Dispatchers are meeting their goals and will use effective management skills for interviewing, hiring, training, and retaining...