Front Desk Coordinator

2 weeks ago


Orlando, United States Brooks Rehabilitation Full time

Front Desk Coordinator Floats use their collaborative team skills to work in various locations throughout the South Orlando region.

Responsibilities:

* Provide a positive patient experience through patient engagement
* Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
* Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
* Collect co-payments, co-insurance, and deductible at time of service
* Ability to multi-task in a fast paced environment
* Maintaining patient records and accounts by obtaining, recording, and updating the account
* Maintain communication with the center manager and provider relations specialist
* Effectively communicate both verbally and written with referral sources and vendors

Qualifications:

* High School diploma or equivalent
* Successfully complete a data entry assessment
* Customer service experience preferred
* Medical terminology knowledge desired

Hours: Monday - Friday, 8 hours shift, hours between 7am - 6pm

Location: West Orlando Region Clinics (Clermont, Winter Garden, South Ocoee, Metro West & Horizon West)

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

* Competitive Pay
* Comprehensive Benefits package
* Vacation/Paid Time Off
* Retirement Plan
* Employee Discounts
* Clinical Education and Professional Development Programs


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