Front Desk Customer Services

2 weeks ago


Orlando, United States Apex Brokers Full time
Job DescriptionJob Description

Front Desk Customer Services Job Posting

Job Description

Allstate Debt is currently seeking a dedicated and professional individual to join our team as Front Desk Customer Services. This position plays a crucial role in providing exceptional customer service and support to our clients. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping others. Please note: This is not a remote job.

Duties and Responsibilities
  • Welcoming and greeting clients and visitors
  • Answering phone calls and inquiries in a timely manner
  • Assisting with scheduling appointments and managing calendars
  • Handling incoming and outgoing mail and packages
  • Maintaining a clean and organized front desk area
  • Providing administrative support to office staff as needed
  • Resolving customer complaints and issues effectively
  • Ensuring customer satisfaction and loyalty
Requirements
  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Ability to multitask and prioritize tasks effectively
  • Proficiency in Microsoft Office suite
  • Attention to detail and accuracy
  • Previous experience in a customer service role is preferred
  • High school diploma or equivalent
  • Availability to work flexible hours, including evenings and weekends



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