Telephone Operator

3 weeks ago

Fishers, United States Community Health Network Full time

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.

Make a Difference

The Telephone Operator is responsible for answering internal and external incoming calls and requests. As a Telephone Operator you will be responsible for call transferring, providing patient information, scheduling patient interpreting, solving issues with urgent patient care codes, alphanumeric and overhead paging, and after-hour call one support. The Telephone Operator role is often the voice of Community Health Network, calls are to be handled professionally, efficiently, and promptly.

Exceptional Skills and Qualifications

Applicants for this position should be able to answer a multi-line telephone console, issue overhead & text/numeric paging, input patient information, route calls, and use a computer.

* High school diploma or GED equivalent
* Switchboard, computer, web applications, text & numeric paging applications
* One or more year experience in office/clerical work is preferred
* Experience in a healthcare setting is preferred
* Great customer service skills
* Good interpersonal skills
* Good communication skills
* Must be comfortable with a high level of accountability
* Good listening skills
* Must have a pleasant telephone voice

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

Caring people apply here.

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