Guest Service Representative

1 month ago

Fishers, United States Schulte Hospitality Group Full time

HIEF-37045

Job Description

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team

JOB DUTIES AND RESPONSIBILITIES

* Greets guests as they arrive, focus on personal recognition
* Reviews arrival lists daily and assists in preparing and assembling welcome amenities
* Escort VIPs to room and check them in prior to arrival
* Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
* Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
* Keep front desk area clean and organized.
* Assisting with lobby activation as needed.
* Utilize proper procedures when handling guest PPI data.
* Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
* Attends promptly to guest needs and inquiries
* Perform various other duties as assigned
* Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

* Minimum of one (1) year in Front Desk Operations
* In-depth knowledge of hotel Front Desk operations
* Minimum of High School education

KNOWLEDGE, SKILLS AND ABILITIES

* Basic computer skills
* Ability to communicate effectively verbally and in writing
* Ability to exceed expectations of guests and team members
* Excellent time management skills

Work Today, Get Paid today, with Daily Pay

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

* Schulte Hospitality Group is an Equal Opportunity Employer.

  • Guest Service Representative

    1 week ago

    Fishers, Indiana, United States Schulte Companies Full time

    Schulte Companies North by Northeast Boulevard [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby...

  • Guest Services Representative

    1 month ago

    Fishers, United States Schulte Hospitality Group Full time

    HIEF-36704 Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously...

  • Guest Services Representative

    3 weeks ago

    Fishers, United States Schulte Hospitality Group Full time

    HIEF-36704 Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously...

  • Guest Services

    3 days ago

    Fishers, United States ASM Global Full time

    POSITION: Guest Services Manager DEPARTMENT: Operations REPORTS TO: Assistant General Manager FLSA STATUS: Salaried, Exempt Summary As the worlds leading venue management company and producer of live event experiences, AS M Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the worlds most...

  • Member Services Representative

    1 month ago

    Fishers, United States Planet Fitness Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative (Mon-Fri 9am-3pm) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing...

  • Member Services Representative

    4 weeks ago

    Fishers, United States Planet Fitness Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative (Mon-Thurs 3-10) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing...

  • Automotive Guest Sales Specialist

    1 week ago

    Fishers, United States Monro Auto Service and Tire Centers Full time

    Job DescriptionJob DescriptionCompany DescriptionMonro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  Headquartered in our...

  • Front Desk Member Services Representative

    1 month ago

    Fishers, United States Planet Fitness Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...

  • Member Services Representative Weekly Opener

    1 month ago

    Fishers, United States Planet Fitness Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative Weekly Opener (Mon 4:30-11 Tues-Fri 6-2) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members...

  • Member Services Representative Tanning Position

    1 month ago

    Fishers, United States Planet Fitness Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative Tanning Position Mon-Friday 4:00 PM- 8:00 PM will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective...

  • Member Services Representative Tanning Position

    4 weeks ago

    Fishers, United States Planet Fitness Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative Tanning Position Mon-Friday 4:00 PM- 8:00 PM will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective...

  • Week Day Morning Member Services Representative

    1 month ago

    Fishers, United States Planet Fitness Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative Mon 4:30 AM-1 PM, Tues-Fri 6:30 AM-2:30 PM will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members...

  • Week Day Morning Member Services Representative

    4 weeks ago

    Fishers, United States Planet Fitness Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative Mon 4:30 AM-1 PM, Tues-Fri 6:30 AM-2:30 PM will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members...

  • Week Day Morning Member Services Representative

    2 weeks ago

    Fishers, United States CareerBuilder Full time

    Job Summary The Member Services Representative Mon 4:30 AM-1 PM, Tues-Fri 6:30 AM-2:30 PM will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing...

  • Week Day Morning Member Services Representative

    3 weeks ago

    Fishers, United States Planet Fitness Full time

    Job Summary The Member Services Representative Mon 4:30 AM-1 PM, Tues-Fri 6:30 AM-2:30 PM will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing...

  • Automotive Guest Sales Specialist

    3 weeks ago

    Fishers, United States Monro Muffler Brake Full time

    Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder,...

  • Overnight Client Service Representative

    2 months ago

    Fishers, United States VCA Animal Hospitals, Inc. Full time

    VCA Advanced Veterinary Care Center is a referral practice and 24 - hour emergency service hospital. We are located in Fishers, IN off of 96th and Hague Road. We are currently seeking a full time Client Service Representative for an overnight positio Client Service, Representative, Overnight, Service, Animal Care, Retail

  • Overnight Client Service Representative

    4 weeks ago

    Fishers, United States VCA Animal Hospitals, Inc. Full time

    VCA Advanced Veterinary Care Center is a referral practice and 24 - hour emergency service hospital. We are located in Fishers, IN off of 96th and Hague Road. We are currently seeking a full time Client Service Representative for an overnight positio Client Service, Representative, Overnight, Service, Animal Care, Retail

  • Customer Service Representative

    2 days ago

    Fishers, United States Planet Pharma Full time

    The Opportunity:Provide customer service support and act as a primary point of contact for service representatives, answering inquiries and analyzing, researching & troubleshooting a wide range of issues varying in complexity related to resource dispatching, case creation, spare parts availability distribution, etc. Provide phone support to field...

  • Customer Service Representative

    7 hours ago

    Fishers, United States Planet Pharma Full time

    The Opportunity: Provide customer service support and act as a primary point of contact for service representatives, answering inquiries and analyzing, researching & troubleshooting a wide range of issues varying in complexity related to resource dispatching, case creation, spare parts availability distribution, etc. Provide phone support to field...