Front Desk Receptionist

2 weeks ago


South Plainfield, United States Clear Conscience Counseling, LLC Full time
Clear Conscience Counseling, LLC -

Front Desk Receptionist:

Responsibilties:

  • The receptionist shall help promote high levels of service, all team members greet patients and visitors in a prompt, courteous and helpful manner.

  • At each patient encounter, team members respond promptly to patients’ needs and listen with empathy both in person and on the telephone.

  • Check in patients; consistently and courteously verifies and obtains required demographic information.

  • Collect co-payment and any applicable balances; Verifies insurance eligibility; Ensures appropriate referrals are obtained;

  • Ensure patient completes appropriate paperwork including but not limited to Intake and IDs; Accurately enters patient demographic information in EHR system.

  • All aspects of the checkout process are completed accurately and timely, and in a friendly manner.

  • Follow protocols established for EHR for scanning/filing documents.

  • Monitor general office supply inventory and equipment.

  • Receive and directs all communication courteously and consistently and according to HIPAA guidelines and office policy.

  • Schedule appointments as per office protocol.

  • Answer, screen and forward incoming calls

  • Protect patients' rights by maintaining confidentiality of personal and financial information.

  • Maintain operations by following policies and procedures and reporting needed changes.

  • Light cleaning and daily upkeep of the office

The ideal candidate must have excellent communication skills and must be able to work in a fast paced environment and multi-task.

Bilingual: English and Spanish Preferred

Must be able to work evenings until 9pm 

 



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