Overnight Front Desk Agent

3 weeks ago


Myrtle Beach South Carolina, United States Westgate Resorts Full time
Job Description

As an Overnight Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities encompass a range of duties, all executed with a strong commitment to delivering exceptional customer service:

As an Overnight Front Desk Agent, you will:

Greet guests warmly upon arrival, facilitating smooth check-in procedures.

Efficiently register guests, ensuring accurate information and assigning suitable rooms.

Issue room keys and provide necessary instructions to the guest.

Manage telephone communications by transmitting and receiving messages professionally.

Offer assistance with inquiries regarding hotel amenities, local attractions, and travel guidance.

Maintain up-to-date records of room availability and guest accounts for efficient management.

Handle billing procedures, including computing bills, collecting payments, and providing change.

Take reservations and confirm bookings promptly and accurately.

Record and post charges to guest ledgers, including room rates and additional services.

Facilitate reservations for dining, transportation, entertainment, and tours as requested by guests.

Conduct nightly bucket checks to ensure guest satisfaction and comfort.

Demonstrate active listening skills and provide effective solutions to guests' concerns and issues.



  • Myrtle Beach, United States Westgate Resorts & Spa Full time

    As an Overnight Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention Front Desk, Agent, Overnight, Customer Service, Reservations, Hotel


  • Myrtle Beach, United States Westgate Resorts Full time

    Job Description As an Overnight Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities...

  • Front Desk Agent

    4 weeks ago


    Myrtle Beach, United States The Good Hospitality LLC Sleep Inn Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments....

  • Front Desk Agent

    1 week ago


    Myrtle Beach, United States SEASIDE INN RENTALS, LLC Full time

    Front Desk Agent - Viking Hotel Job Description - Front desk agents welcome all guests upon their arrival with a smiling face and friendly attitude. The front desk is often the first point of contact for guests; giving the agent responsibility of a first impression. Some of the daily duties include, but not limited to; checking in and out, issuing room...

  • Front Desk Agent

    3 weeks ago


    Myrtle Beach, United States SEASIDE INN RENTALS, LLC Full time

    Front Desk Agent - Viking Hotel Job Description - Front desk agents welcome all guests upon their arrival with a smiling face and friendly attitude. The front desk is often the first point of contact for guests; giving the agent responsibility of a first impression. Some of the daily duties include, but not limited to; checking in and out, issuing room...

  • Front Desk Supervisor

    4 weeks ago


    Myrtle Beach, South Carolina, United States Westgate Resorts Full time

    Job Description As a Front Desk Supervisor, you are responsible for ensuring we provide the highest level of guest service and that our standards are met and always maintained. As the Front Desk Supervisor, you will provide:  Leadership and Management: schedule and provide direction to the Front Office team members as required, ensuring seamless...


  • Myrtle Beach, United States Aimbridge Hospitality Full time

    Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve i Front Desk, Agent, Guest Service, Hospitality, Lead, Associate


  • Myrtle Beach, United States Aimbridge Hospitality Full time

    Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve i Front Desk, Agent, Guest Service, Seasonal, Hospitality, Lead

  • Front Desk Agent

    3 weeks ago


    South Lake Tahoe, United States Davidson Hospitality Group Full time

    Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes a Front Desk, Agent, Hospitality, Guest Experience, Skills

  • Front Desk Agent

    2 weeks ago


    Miramar Beach, United States Highgate Hotels, Inc. Full time

    The Hotel Effie Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and w Front Desk, Agent, Hotel, Operations

  • Front Desk Agent

    4 weeks ago


    Myrtle Beach, South Carolina, United States La Quinta Myrtle Beach - Broadway Area Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...

  • Front Desk Agent

    3 weeks ago


    Virginia Beach, United States Highgate Hotels, Inc. Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations

  • Front Desk Agent

    4 weeks ago


    Palm Beach, United States Highgate Hotels Full time

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations

  • Front Desk Agent

    4 weeks ago


    Miami Beach, United States Eskipe Investment Full time

    Job DescriptionJob Description We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer...

  • Front Desk Agent

    3 weeks ago


    Miami Beach, United States FirstService Full time

    Of Role:? Front Desk associates are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of o Front Desk, Agent, Hotel, Property Management

  • Front Desk Agent>

    6 days ago


    Miami Beach, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Residence Inn Surfside [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours...

  • Front Desk Agent

    3 weeks ago


    Deerfield Beach, United States Hilton Hotels & Resorts Full time

    As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Agent, Front Desk, Guest Service, Hospitality

  • Front Desk Agent

    8 hours ago


    South Salt Lake, United States Solitude Mountain Resort Full time

    Year Round JOB TITLE: Front Desk Agent DIVISION: Lodging REPORTS TO: Front of House Manager LOCATION: Solitude Resort Lodging / The Inn at Solitude CLASSIFICATION: Full Time/ Year-Round/ Hourly POSITION: Solitude is looking for a pleasant front desk Agent to undertake all receptionist and clerical duties at the desk of our lodging building. You will be the...

  • Front Desk Agent

    1 day ago


    Fort Walton Beach, United States Performance Personnel Services of Pensacola Full time

    Job Description The Front Desk Agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to...

  • Front Desk Supervisor

    3 weeks ago


    Myrtle Beach, United States Westgate Resorts Full time

    Job Description As a Front Desk Supervisor, you are responsible for ensuring we provide the highest level of guest service and that our standards are met and always maintained. As the Front Desk Supervisor, you will provide: * Leadership and Management: schedule and provide direction to the Front Office team members as required, ensuring seamless...