Front Desk Supervisor
Found in: Resume Library US A2 - 6 days ago
As a Front Desk Supervisor, you are responsible for ensuring we provide the highest level of guest service and that our standards are met and always maintained.
As the Front Desk Supervisor, you will provide:
Leadership and Management: schedule and provide direction to the Front Office team members as required, ensuring seamless coordination and service delivery. Stepping in as the Manager on Duty during the absence of the General and Front Office Manager, you supervise the Front Desk, Night Auditors, and Guest Services Agents, maintaining a high level of service quality.
Guest Registration and Services: warmly greet guests, handle their registration process, assign rooms, and enter their information into the property management system, ensuring a smooth check-in experience. As well as collecting security deposits upon guest check-in and explaining room charges, you accept payments through various methods, including cash, check, or credit cards, and issuing room keys and facilitating the check-out process are vital aspects of your role.
Communication and Guest Services: manage all incoming phone calls to the front desk and operator, transferring them as needed. Adapting phone settings to guests' requirements and providing assistance and information about hotel services, registration, and local amenities is part of your duties. Keeping an eye on room occupancy and availability ensures efficient room allocation and guest satisfaction.
Financial Transactions: as part of your responsibilities, you compute bills, collect payments, and provide change to guests, handle cash, and process credit card payments and credits.
Reservations and Record-Keeping: manage reservations, and post various charges such as room rent, pet fees, cleaning fees, upgrade fees, and other miscellaneous fees to guest folios.
Problem-Solving and Training: your role involves actively listening to guests and finding solutions to their concerns, ensuring their satisfaction.
Financial Management: balancing all cash, credit card, and other postings to the daily report at the end of your shift ensures accuracy in financial transactions. Also, making cash deposits in the safe maintains financial security.
VIP Coordination and Training: Coordinating with housekeeping for VIP guests' arrivals enhances their experience. You play a pivotal role in training new Front Desk personnel to uphold service standards.
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Front Desk Supervisor
2 days ago
Miami Beach, United States HEI Hotels & Resorts Full timeAssist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival Front Desk, Supervisor, Office Manager, Computer
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Front Office Supervisor
6 days ago
Myrtle Beach, United States Marriott Myrtle Beach Resort & Spa at Grande Dunes Full timeFront Office Supervisor (Evening Shift)Job Description:Front Office Supervisor lead and perform all front desk duties, including arrivals, departures, answering phone calls and special requests.Supervisors ensure that guests experience a great & enjoyable stay, as they oversee the day to day operations in the front office area, bellstand & concierge.
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Hotel Front Desk Supervisor
6 days ago
South Lake Tahoe, United States Lake Tahoe Ambassador Lodge Full timeJob DescriptionJob DescriptionFront Desk SupervisorJob SummaryOversees daily operations of the front desk/reception department.Organizes, directs, and monitors daily activities of front desk staff.Ensures efficient, friendly, and professional guest registration, check-out, and telephone service.Observes front desk staff to ensure that established procedures...
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Front Desk Agent
6 days ago
Myrtle Beach, United States Westgate Resorts & Spa Full timeAs a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail Front Desk, Agent, Customer Service, Hotel
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Front Desk Agent
6 days ago
Myrtle Beach, United States The Good Hospitality LLC Sleep Inn Full timeJob DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments....
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Front Desk Agent
Found in: Resume Library US A2 - 6 days ago
Myrtle Beach, South Carolina, United States La Quinta Myrtle Beach - Broadway Area Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
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Front Desk Supervisor
Found in: Appcast US C2 - 7 days ago
Pompano Beach, United States FirstService Residential Full timeFirstService Residential leads the property management industry, with over 8,600 communities in the United States and Canada operating under our professional management services.Recognized as a Great Place to Work, we offer our more than 17,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’...
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Front Desk Supervisor
7 days ago
Pompano Beach, United States FirstService Residential Full timeFirstService Residential leads the property management industry, with over 8,600 communities in the United States and Canada operating under our professional management services.Recognized as a Great Place to Work, we offer our more than 17,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’...
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Front Desk Supervisor
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Pompano Beach, United States FirstService Residential Full timeFirstService Residential leads the property management industry, with over 8,600 communities in the United States and Canada operating under our professional management services.Recognized as a Great Place to Work, we offer our more than 17,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’...
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Front Desk Agent
Found in: beBee jobs US - 6 days ago
Myrtle Beach, South Carolina, United States tapwage Full timeAbout UsAt Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
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Front Office Supervisor
Found in: Resume Library US A2 - 3 days ago
Charleston, South Carolina, United States Hyatt Place Hyatt House Charleston Historic District Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
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Front Office Supervisor
Found in: Resume Library US A2 - 6 days ago
Charleston, South Carolina, United States Hyatt Place Hyatt House Charleston Historic District Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
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Front Desk Agent
Found in: Careerbuilder One Red US C2 - 5 days ago
Myrtle Beach/South Carolina/US La Quinta Myrtle Beach - Broadway Area Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Front Desk Attendant
6 days ago
South Boston, United States Berry Hill Resort Full timeJob DescriptionJob DescriptionThe Berry Hill Resort and Conference Center in South Boston, Virginia, is seeking a part-time front desk attendant. A front desk attendant is the first point of contact with guests and handles all stages of a guest's stay. A typical day of a front desk attendant involves making reservations, checking guests in, checking...
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Front Desk Supervisor
1 day ago
Solana Beach, United States Remington Full timeJob DescriptionWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.Have complete understanding of Front Office staff's roles and duties and be able to...
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Front Desk Manager
Found in: Resume Library US A2 - 1 week ago
Burlington, North Carolina, United States Massage Envy Full timeOverview: The Front Desk Manager will supervise the front desk staff, manage all front-end duties, and provide excellent customer service to our guests. As the first face our clients see when they enter our location, you must be friendly, informative, welcoming, and be able to handle questions, complaints, and scheduling. Supervisory Responsibilities:...
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Front Desk Supervisor
5 days ago
Solana Beach, United States Remington Full timeJob DescriptionWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to...
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Front Desk Agent
Found in: Resume Library US A2 - 3 days ago
Spartanburg, South Carolina, United States Spartanburg Marriott Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
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Front Desk Agent
Found in: Resume Library US A2 - 6 days ago
Spartanburg, South Carolina, United States Spartanburg Marriott Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
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Front Desk Clerk
6 days ago
Daytona Beach, United States Hilton Grand Vacations Full timeAs a. Front Desk Clerkyou would be responsible for executing your position's responsibilities and driving company success through performing the following duties to the highest standards: Ensures that every interaction with an owner or guest is a pos Front Desk, Clerk, Reservations, Retail, Hotel
