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Cashier - Retail - Ace Hardware
4 months ago
Job Description
About Kortendick Hardware, Inc. Kortendick Ace Hardware has been voted the #1 Hardware Store in Racine for 15+ years It's our goal to enthusiastically meet our customers' hardware needs by offering the best brands, providing quality merchandise, offering solutions to our customers needs with fast, friendly, and "legendary" customer service. We consistently take pride in our store while also keep seeking to continually improve operations. Does this sound like the kind of place you'd like to work? If yes then please apply General Summary The Cashier is responsible for register transactions involving the sale and/or return of merchandise. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service • Project a positive representation of Kortendick Ace Hardware. • Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store. • Project a friendly, outgoing demeanor; work well with customers as well as associates. • Clear customer checkout lines quickly and efficiently. • Answer and monitor all calls and pages promptly, courteously and effectively. • Communicate any problem or issue that requires management assistance. • Continually build product knowledge base and possess the ability to assist customers with store layout and product location. • Assist in pricing, stocking, marking and bagging of merchandise. Register Operations • Follow all cash register transaction procedures. • Responsible for balancing of register drawer. • Adhere to any Store promotion that may require implementation at the cash registers. • Participate in store and Cashier meetings. Front End Appearance and Upkeep • Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end. • Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change. • Ensure fresh ads are stocked in shopping carts at all times. • Ensure forms and supplies are stocked at all times. • Assist with decorating the front end according to the Store Support Center program. • Call for cart pickups when necessary. • Inform management when merchandise returns need to be put away. • Perform all other duties as assigned. Other Essential Requirements Education/Training High School or GED equivalent. Experience Cashier experience preferred. Customer service experience preferred. Physical Demands Standing, walking, lifting (up to 25lbs) and climbing.
