Store Office Representative

3 weeks ago


Southfield, United States Gorman's Full time
Store Office Representative

Southfield, MI

Description

Michigan's premier home furnishings retailer has an immediate opening for a Part-Time Store Office -Customer Service. The position provides customer service and clerical support for the store. Assist customers in resolving their questions, concerns, and issues on purchases.

Essential Duties and Responsibilities:
  • Assist customers in resolving their questions, concerns, and issues on purchases.
  • Answer incoming telephone calls; direct callers to the appropriate person.
  • Recording details of comments, inquiries, complaints, and actions taken.
  • Process customer invoices and payments on purchases.
  • Ability to effectively communicate verbally and in writing
  • Strong customer orientation with excellent interpersonal communication skills
  • Responding to customer inquiries promptly.
  • Demonstrated ability to handle multiple tasks simultaneously
  • Balance cash drawer daily at the end of the shift.
  • Team player

Requirements

Requirements

Applicants will be required to undergo a background screening, a pre-employment physical, and a drug screen.

Requirements:

-High School Diploma or equivalent

-A minimum of one (1) year of customer service or related retail sales experience

Working some evenings, weekends, and holidays. The store is closed on Wednesday.

-Training is provided and 401K contribution is offered.

Salary Description

$17.00

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