Security Account Manager

1 month ago

Richmond, United States Allied Universal Security Full time

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions

Allied Universal is looking to hire an Account Manager in Richmond, Virginia. Account Manager jobs at Allied Universal are accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.

RESPONSIBILITIES:

* Supervise the day to day security operations of an assigned client site
* Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
* Ensure the client site is provided with high quality security services to protect people and property
* Build, improve and maintain effective relationships with both client and employees
* Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
* Ensure all required reporting and contract compliance requirements are met
* Assure regular communication of issues or program with Client
* Handle any escalated security issues or emergency situations appropriately
* Other management responsibilities as determined by leadership
* Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates
* Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
* Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
* Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site
* Meet all contractual scheduled hours with a minimum of unbilled overtime
* Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal's corporate training standards
* Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff
* Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists
* Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction
* Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
* Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management
* Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal

QUALIFICATIONS:

* Four (4) year degree in Criminal Justice, Business Administration or related field


* Previous Contract Security, facilities management, military or law enforcement experience
* At least two (2) years of business management/operations/supervisory experience (depending on size/scope of client).
* Ability to develop and grow customer relationships
* Experience in hiring, developing, motivating and retaining quality staff
* Outstanding interpersonal and communications skills
* Ability to work in a team-oriented management environment with the ability to work independently
* Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
* Previous payroll, billing and scheduling experience preferred
* Ability to work in a team-oriented management environment while having an entrepreneurial attitude
* Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results

BENEFITS:

* Medical, dental, vision, basic life, AD&D, and disability insurance
* Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements
* Eight paid holidays annually, five sick days, and four personal days
* Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

  • Security Account Manager

    1 month ago

    Richmond, United States Allied Universal Security Full time

    Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage,...

  • Campus Security Manager

    2 months ago

    richmond, United States Securitas Security Services USA, Inc. Full time

    Position: Campus Security ManagerReports To: Regional Security ManagerLocation: Richmond, VAFLSA: ExemptSUMMARYThe Campus Security Manager (CSM) leads a team of site security personnel, including site managers, field training officers, and security officers and is accountable for delivery of physical security related services at one or more assigned...

  • Campus Security Manager

    2 months ago

    Richmond, United States Securitas Security Services USA, Inc. Full time

    Position: Campus Security ManagerReports To: Regional Security ManagerLocation: Richmond, VAFLSA: ExemptSUMMARYThe Campus Security Manager (CSM) leads a team of site security personnel, including site managers, field training officers, and security officers and is accountable for delivery of physical security related services at one or more assigned...

  • Campus Security Manager

    2 months ago

    richmond, United States Securitas Security Services USA, Inc. Full time

    Position: Campus Security ManagerReports To: Regional Security ManagerLocation: Richmond, VAFLSA: ExemptSUMMARYThe Campus Security Manager (CSM) leads a team of site security personnel, including site managers, field training officers, and security officers and is accountable for delivery of physical security related services at one or more assigned...

  • Security Team Lead

    1 week ago

    Richmond Heights, Virginia, United States Sentry Force Security LLC Full time

    Job Summary:Sentry Force Security LLC is seeking a highly experienced and reliable Unarmed Security Supervisor to oversee security operations in the Northern Virginia area. This full-time position offers a competitive salary of approximately $50,000 per year.The selected individual will be responsible for inspecting officers on posts, communicating with...

  • Security Leader for Datacenter Facilities

    4 weeks ago

    Richmond, California, United States Securitas Security Services USA, Inc. Full time

    About the RoleWe are seeking an experienced Security Leader to manage physical security operations at multiple critical infrastructure facilities. As a key member of our team, you will be responsible for driving safety programming for the security team with a goal of zero workplace injuries onsite.You will actively manage site security personnel, partner...

  • Sales Account Executive

    6 months ago

    Richmond, United States Securitas Electronic Security Inc Full time

    Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, andoptimizebusinesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With...

  • Enterprise SLED Account Executive

    1 week ago

    Richmond, California, United States Abnormal Security Full time

    About the JobWe are looking for an experienced Sales Development Representative to focus on Government and Education markets in the Southeast region. As an Enterprise SLED Account Executive, you will work closely with internal teams to identify and pursue new business opportunities, manage the entire sales cycle, and build strong relationships with key...

  • Sales Account Executive

    6 months ago

    Richmond, United States Securitas Electronic Security Inc Full time

    Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With...

  • Security Operations Manager

    2 weeks ago

    Richmond, Virginia, United States Allied Universal® Full time

    Job Title**Security Shift Supervisor**About the RoleThe Security Shift Supervisor will oversee and coordinate the delivery of quality services on a specific shift at an assigned customer location. This role acts as a liaison between site supervisors, Account Managers/Field Operations Managers, and professional security officers.Key ResponsibilitiesSupervise...

  • Strategic Account Manager

    4 days ago

    Richmond, California, United States Empower Brands Full time

    Key ResponsibilitiesThe National Sales Account Manager will be responsible for developing and implementing sales strategies to secure and grow key national accounts, meeting or exceeding revenue goals. This will involve building and maintaining trusted advisor relationships with decision-makers within national and regional accounts, identifying new business...

  • Major Account Manager

    3 weeks ago

    Richmond, United States Fortinet Full time

    Fortinet (NASDAQ: FTNT) is a global leader in cybersecurity, securing the largest enterprise, service provider, and government organizations worldwide. Our Security Fabric architecture provides intelligent, seamless protection across the evolving attack surface, meeting the growing performance demands of the borderless network. With a commitment to security...

  • Security Account Manager

    4 weeks ago

    Richmond, Virginia, United States Allied Universal Full time

    Job Description:We are seeking a highly skilled and experienced Account Manager to join our team at Allied Universal in Richmond, Virginia. As an Account Manager, you will be responsible for day-to-day operations of assigned accounts, including hiring, training, disciplining, and terminating staff. You will build, improve, and maintain relationships with...

  • Armed Security Operations Manager

    4 weeks ago

    Richmond, California, United States MSCCN Full time

    We're looking for an Armed Security Operations Manager to join our team at Allied Universal in Richmond, Virginia. As a member of our security services company, you will be responsible for supervising and coordinating the delivery of quality services on a specific shift at an assigned customer site. This role acts as a liaison between the site supervisor,...

  • Proactive Security Management Professional

    1 month ago

    Richmond, Virginia, United States Allied Universal Full time

    Company Overview">Allied Universal, a leading security and facility services company in North America, offers rewarding careers that give employees a sense of purpose. In a dynamic, diverse, and inclusive work environment, team members are part of a culture that reflects the values of their communities and customers.The company provides medical, dental, and...

  • Senior Accounting Manager

    1 week ago

    Richmond, Texas, United States Jobot Full time

    Job DescriptionWe are seeking an experienced Permanent Controller to join our team. As a key member of our financial operations team, you will be responsible for managing all aspects of our financial systems, including financial reporting, budgeting, and forecasting.You will also be expected to develop and implement financial policies and procedures to...

  • IT Security Analyst

    4 weeks ago

    Richmond, United States Crescens Full time

    Job title: IT Security Analyst Location: Richmond, VA [Hybrid] Duration: 9+ months Type: contractLOCAL CANDIDATES ONLY!!!Job Description : *Manager will conduct first round of IVs via phone and second round ONSITE. Candidates must be able to attend ONSITE interview, if requested *Candidate must also be able to work onsite 2-3 days/week. Senior security...

  • Account Manager

    3 days ago

    Richmond, California, United States Paycom Full time

    **About the Role:**We are seeking a highly motivated and experienced Account Executive to join our sales team in Richmond, VA.The successful candidate will be responsible for selling net new prospects, generating appointments, demonstrating our software, negotiating agreements, and securing new business accounts.About Paycom:At Paycom, we empower employees...

  • Account Manager for National Clients

    4 days ago

    Richmond, California, United States Empower Brands Full time

    Account Management Opportunity:We are seeking a highly skilled Account Manager for National Clients to join our team at Empower Brands. As a key member of our sales team, you will be responsible for building and maintaining trusted advisor relationships with decision-makers within national and regional accounts.The ideal candidate will have 5 years of...

  • Security Content Specialist

    4 weeks ago

    Richmond, California, United States SimpliSafe Wireless Home Security Full time

    About SimpliSafe Wireless Home SecurityWe are a pioneering force in home security, dedicated to creating a world where everyone feels safe and secure in their own homes. Our commitment to innovation and customer-centricity drives us to deliver exceptional solutions that meet the evolving needs of our customers.Estimated Salary: $85,000 per yearThis role...