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Clerical Specialist

4 months ago

Memphis, United States Shelby County, TN Full time

Position Summary

This position is funded by a grant for a duration of time as defined by the grantor.

Works under general supervision to perform a variety of entry-level clerical/administrative duties that may require the use of limited independent judgment and skill in processing, communicating, creating, and/or maintaining various records, files, and information regarding specific departmental functions.

Pay Grade: 41

Salary Commensurate with Experience and Education

Minimum Qualifications

100% -

1. Two (2) years of experience in appropriate clerical, bookkeeping, data processing, or statistical work; AND

2. High school diploma or possess a GED; OR

3. One (1) year of appropriate clerical, bookkeeping, data processing, or statistical work; and one (1) year of college study (30 semester hours or 36 quarters) from an accredited college or university.

4. PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.

Duties and Responsibilities

1. Performs data entry, and composes letters, memoranda, and reports for review and signature. Files and maintains control records. Operates office machines.

2. Greets customers and answers questions by telephone or in person concerning departmental policies, procedures, and work functions.

3. Collects fees and other required monetary charges related to department-specific services and processes.

4. Balances cash drawers, calculates and records daily revenues received, and prepares daily reports as required.

5. Receives, reviews, and processes records, reports, and other various documents as required for accuracy and/or conformance with established policies and procedures.

6. Mails or personally delivers authorized documents or materials as required.

7. Obtains data from various sources to prepare and compile standard reports.

8. Relieves or assists other clerical employees in the assigned work area.

9. Performs other related duties as required or directed.

KSA's

KSAs -

1. Knowledge of modern office practices, procedures, and equipment; skilled in operating office equipment.

2. Ability to become proficient in Microsoft Word and Excel. Familiarity with computer databases.

3. Knowledge of Business English and math.

4. Ability to communicate with staff and public citizens with courtesy and tact.

5. Ability to plan, organize, and maintain an even flow of work.

6. Ability to express ideas clearly, concisely, and effectively, verbally and in writing.

7. Ability to resolve problematic situations.

Special Requirements

Must be able to work at multiple locations as needed.

Disclaimer

This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.