Bilingual Radiology Patient Scheduler

1 month ago

Chino Hills, United States Rezolut Full time
Providence Rezolut Imaging Center, a Rezolut Company, is looking for a Patient Scheduler to join our team

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With a focus on four key platforms, our vision is to provide top-notch patient care partnered with innovative technology - to achieve better health outcomes.

Essential Functions of a Patient Scheduler

The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.

Our ideal teammate is:
  • Dependable -- more reliable than spontaneous
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • High-stress tolerance -- thrives in a high-pressure environment

Essential Functions of a Patient Scheduler
  • Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
  • Provide the first available appointment by matching patient preferences with specific scheduling guidelines.
  • Collect and coordinate accurate basic registration, demographic, and insurance information.
  • Process multi-channel messages related to patient and physician requests.
  • Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
  • Work as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental Insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Healthcare setting:
  • Clinic
  • Outpatient

Medical specialties:
  • Radiology

Schedule:
  • Monday to Friday

Ability to commute/relocate:
  • Chino Hills, CA 91709: Reliably commute or planning to relocate before starting work (Preferred)

Experience:
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)
  • Medical receptionist: 2 years (Preferred)

Language:
  • Korean or Spanish (Required)

Work Location: In person

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