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Bilingual Radiology Patient Scheduler
4 months ago
Providence Rezolut Imaging Center, a Rezolut Company, is looking for a Patient Scheduler to join our team
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With a focus on four key platforms, our vision is to provide top-notch patient care partnered with innovative technology — to achieve better health outcomes.
Essential Functions of a Patient Scheduler
The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.
Our ideal teammate is:
- Dependable -- more reliable than spontaneous
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- High-stress tolerance -- thrives in a high-pressure environment
Essential Functions of a Patient Scheduler
- Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
- Provide the first available appointment by matching patient preferences with specific scheduling guidelines.
- Collect and coordinate accurate basic registration, demographic, and insurance information.
- Process multi-channel messages related to patient and physician requests.
- Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
- Work as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental Insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Outpatient
Medical specialties:
- Radiology
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Chino Hills, CA 91709: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Medical receptionist: 2 years (Preferred)
Language:
- Korean or Spanish (Required)
Work Location: In person
