Head of People Operations and Business Partnerships

3 weeks ago

Philadelphia, United States ParetoHealth Full time
We're in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits.

The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings-and we continue to lead with a growing ecosystem of partners and world-class cost control solutions.

But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come.

Position Summary

The Director of People Operations and Business Partnerships will play a pivotal role in steering Pareto Health's people strategies towards operational excellence and strategic business alignment. This role requires a unique blend of operational prowess and the ability to forge strong, strategic partnerships across the organization. The successful candidate will report directly to the Chief People Officer (CPO) and work closely with leadership to ensure people initiatives are seamlessly created and integrated with Pareto Health's overarching business goals at the forefront. This role will have one direct report, People Operations Generalist and will grow the team as the business continues to expand.

Key Responsibilities
  • HR Operations Management: Oversee the development and implementation of HR policies and procedures that enhance operational efficiency and compliance. Manage HR operational functions such as payroll, benefits administration, and HRIS systems.
  • Strategic Business Partnerships: Act as a key HR business partner to department heads and senior leaders, providing strategic advice on all aspects of human resources that affect their areas of responsibility. Collaborate with business units to identify and address their HR needs, aligning with the company's strategic objectives.
  • Talent Management: Partner with Head of Talent to develop and implement talent management strategies that attract, retain, and develop top talent. Work with the talent acquisition team to ensure recruitment processes are efficient and effective.
  • Performance Management: In partnership with the CPO, lead the design and execution of a performance management system that drives high performance and aligns with the company's strategic goals. Provide training and support to managers on performance feedback and coaching.
  • Employee Relations and Engagement: Foster a positive work environment by developing strategies that increase employee engagement and satisfaction. Address employee relations issues promptly and effectively, ensuring a fair and respectful workplace.
  • Leadership and Team Development: Provide leadership and direction to the HR operations team, ensuring they are high-performing, well-motivated, and capable of meeting the department's goals. Promote continuous learning and development within the HR team.
  • Data Analysis and Reporting: Utilize HR metrics and analytics to inform decision-making, identify trends, and measure the effectiveness of HR initiatives against business objectives. Maintain monthly People Ops and Engagement dashboard to report to management team.

Qualifications
  • Bachelor's degree in Human Resources, Business Administration, or related field. Master's degree or HR certification (e.g., SHRM-SCP, SPHR) preferred.
  • Minimum of 8 years of HR experience with at least 3 years in a leadership role managing HR operations and business partnerships.
  • Strong knowledge of HR practices and laws, with a proven track record of implementing HR strategies that drive business results.
  • Excellent interpersonal and communication skills, with the ability to engage and influence at all levels of the organization.
  • Strategic thinker with strong analytical and problem-solving skills.
  • Experience with HRIS systems and HR analytics.
  • Ability to lead and develop an HR team, fostering a collaborative and high-performing environment.
  • Ability to thrive in a fast-paced high growth environment is critical.

Pareto Perks

Pareto offers a competitive compensation package commensurate with skills and experience. In addition, Pareto offers a robust benefits package including Medical (100% employer paid), Dental, Vision, STD/LTD, and employer 401(k) contribution.

Disclosures

ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

California Applicants: See Pareto's CCPA Notice of Collection for California Employees and Applicants for information about how Pareto Captive Services, LLC, Pareto Health, LLC, and Pareto Underwriting Partners, LLC, together with their respective subsidiaries (collectively, "Pareto") collects and uses personal information submitted by employment applicants.

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