Administrative Receptionist
4 weeks ago
Essential functions of the job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons.
ESSENTIAL JOB FUNCTIONS:
- Answer incoming telephone calls and direct call traffic to the proper person utilizing a Zoom phone system with computerized transfer abilities
- Organize and distribute daily mail
- Provide hospitality services for the office including, preparing beverage and lunch setups for various internal meetings, coordinating with caterers and cleanup of hospitality areas
- Ensure conference center protocols are followed including proper sanitary procedures and other related protocols
- Coordinate internal meetings with the Audio/Visual team when necessary
- Work closely with the clients, guests, and staff to ensure seamless day-to-day operations as the first line of contact with visitors and attorneys
- Create a welcoming, comfortable and professional environment for all clients, guests, and staff
- Scan, photocopy, fax and file documents in iManage
- Administrative duties such as data entry, word processing and drafting simple correspondence
- Make travel arrangements
- Other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES:
- Good interpersonal, oral and written communication skills
- Ability to operate multi-line telephone system and office equipment
- Excellent time management skills
- Excellent organizational skills and attention to detail
- Willingness to work in a fast-paced, team-oriented and continuous learning environment
- Familiarity with Microsoft Office suite (Word, Excel and Outlook)
- Ability to exercise confidentiality and discretion
- Ability to anticipate needs and exercise good judgment
- Listens well and obtains clarification; responds to inquiries and provides feedback in a timely manner
EDUCATION & EXPERIENCE REQUIREMENTS:
- High School Diploma or equivalent
- Law Firm experience preferred
- Minimum of one to two years' experience in a customer service-related field
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