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(seasonal) US Open Hospitality Client Services Representative

4 months ago

Queens, United States USTA National Tennis Center Inc. Full time

Who We Are  It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships are one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage. With more than 900,000 on-site visitors, over 224 million television viewers worldwide and over 45 million online visitors globally in 2023, why not come and enjoy the thrill and excitement of working with our team?

 

We are seeking Hospitality Client Services Representatives to play a valuable part of our team during the 2024 US Open

 

Start Date: August 5, 2024

End Date: September 8, 2024

Must be available every day of the US Open (August 26th - September 8th)

 


The Role

  • Assist with on-site execution of Luxury Suites and Hospitality Events at the US Open:
    • Pick up and distribute client materials to respective spaces throughout the NTC grounds
    • Manage pick up and drop offs at NTC loading dock
    • Work with Hospitality Office Assistant to track storage room inventory
    • Liaison between hospitality and other departments on the grounds as instructed
    • Assist with setup and breakdown of hospitality spaces

Who You Are

  • Previous similar experience in entertainment/sports/events is preferred
  • Customer service experience preferred
  • Professional demeanor, strong work ethic, positive attitude and ability to work as part of a team as well as independently 
  • Excellent organizational and time management skills, including strong attention to detail
  • Exceptional written and verbal communication skills
  • Ability to take and follow direction, remain calm and focused in a fast paced and sometimes stressful environment and problem solve
  • Capable of lifting and carrying boxes up to 30 pounds
  • Ability to handle sensitive matters with discretion 

 

Salary: $20 per hour; overtime eligible

$35 daily meal allowance during tournament (via credential)