Call Center Representative

3 weeks ago


Columbia, United States Boone Health Full time
Job Description

Additional Job Information
  • Monday through Friday
  • 9:30 a.m. to 6:00 p.m.
  • Benefits Eligible
  • Full-Time

Overview

Job Summary

Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner.

Job Responsibilities
  • Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories.
  • Answers incoming calls according to department guidelines.
  • Provides paging service.
  • Provides clerical duties, organizes and maintains records.
  • Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customer's request.
  • Performs Other Responsibilities as Assigned.

Minimum Qualifications
  • High School Diploma or GED
  • < 2 Years' Experience
  • No Supervisor Experience

Preferred Qualifications
  • 2-5 Years' Experience

Work Shift
Day Shift (United States of America)

Scheduled Weekly Hours
0

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer

  • Columbia, United States The Adecco Group Full time

    Adecco is assisting their client with their search for Second Shift. Call Center Agents. Type: 40 hrs/wk. Contract. Start Date: Within the next few weeks. Location: Flexible / Not In Office. Pay: $15.00 to 15.00/hr. Important Shift Information: Call Center, Representative, Customer Service, Retail, Staffing, Information


  • Columbia, United States Maryland Primary Care Physicians Full time

    **Call Center Representative** Family Practice office in Columbia, MD has an opening for a Full-Time Call Center Representative. Must have experience working in a fast paced medical environment. Must have exceptional customer service skills, excellent communication skills to schedule appointments, attention to detail and possess a good work ethic....


  • Columbia, United States US Tech Solutions, Inc. Full time

    Job Title: Call Center Representative Location: Columbia SC 29229 Duration: 9+ Months Job Description: · Training is 8:00-4:30 Monday- Friday, after training the shift will be 9:30-6. During the contract, trainees can be assigned any 8-hr. shift between 8:00am-8:00pmThe assigned shift will be 8 hours between the hours of 8am and 8pm. · Contract...


  • Columbia, United States US Tech Solutions, Inc. Full time

    Job Title: Call Center Representative Location: Columbia SC 29229 Duration: 9+ Months Job Description: · Training is 8:00-4:30 Monday- Friday, after training the shift will be 9:30-6. During the contract, trainees can be assigned any 8-hr. shift between 8:00am-8:00pmThe assigned shift will be 8 hours between the hours of 8am and 8pm. · Contract...


  • Columbia, United States US Tech Solutions Full time

    Job Title: Call Center Representative Location: Columbia SC 29229 Duration: 3+ month's Contract Job Description: Provides prompt, accurate, thorough and courteous responses to all complex customer inquiries. Inquiries are typically non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve...


  • Columbia, United States US Tech Solutions, Inc. Full time

    Job Title: Call Center Representative Location: Columbia SC 29229 Duration: 3+ month’s Contract Job Description: · Provides prompt, accurate, thorough and courteous responses to all complex customer inquiries. Inquiries are typically non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to...


  • Columbia, United States US Tech Solutions, Inc. Full time

    Job Title: Call Center Representative Location: Columbia SC 29229 Duration: 3+ month’s Contract Job Description: · Provides prompt, accurate, thorough and courteous responses to all complex customer inquiries. Inquiries are typically non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to...


  • West Columbia, United States US Tech Solutions Full time

    Job Title: Call Center Representative Location: Columbia SC 29229 Duration: 9+ Months Job Description: · Training is 8:00-4:30 Monday- Friday, after training the shift will be 9:30-6. During the contract, trainees can be assigned any 8-hr. shift between 8:00am-8:00pmThe assigned shift will be 8 hours between the hours of 8am and 8pm. · Contract...


  • Columbia, United States Kleen-Rite Corp. Full time

    Description: **Customer Service & Inbound Call-Center Experience Required.** Your primary responsibilities will include handling incoming customer inquiries, resolving issues, and ensuring customer satisfaction. This position offers long-term employment opportunities for individuals committed to excellence and growth. **Essential Responsibilities** -...


  • Columbia, United States Kelly Services, Inc. Full time

    We get it: job searching takes time and attention. At Kelly, were here to make it a whole lot easier for you. Were seeking a Customer Service/ Call Center Representative to work at a premier client in Columbia, SC. This opportunity could be the on Customer Service, Call Center, Retail, Staffing, Customer


  • Columbia, United States StorageMart Full time

    Self-storage is one of the fastest growing sectors of the retail sales industry. StorageMart is the largest independent providers of self-storage for business and domestic customers in Canada, the United States and the U.K. Responsible for handling inbound and outbound calls as trained and in a timely manner. As a sales representative, you will be...


  • Columbia, United States Kelly Services, Inc. Full time

    Lets figure out whats next together. If you ask us, this job looks pretty great. Kelly Professional & Industrial is looking for Customer Service Representatives to work at the largest employer in Columbia, SC. Sound good? Take a closer look below. Customer Service, Call Center, Experience, Retail, Staffing, Customer


  • Columbia, United States Teleperformance USA Full time

    Category : Customer Service/SupportAbout TPTeleperformance is a global, digital business services company. We deliverthe most advanced, digitally poweredbusiness services to help the worldsbest brands streamline their business inmeaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300 languages, our global...


  • West Columbia, United States Kelly Services, Inc. Full time

    Lets figure out whats next together. If you ask us, this job looks pretty great. Kelly Professional & Industrial is looking for Customer Service Representatives to work at the largest employer in Columbia, SC. Sound good? Take a closer look below. Customer Service, Call Center, Experience, Retail, Staffing, Customer

  • Call Center Rep.

    1 month ago


    Columbia, United States IMKO Full time

    Job DescriptionJob DescriptionNot remote!!!!!!!!!Do you have a passion for customer service yet want to be away from the public? Let the phone work for you. We have call center positions in Columbia MO. If you like helping people, this is the opportunity for you!Pay: Start at $14/hr.Shift: 7am-4pm, Monday to Friday!Each CSR will train for around 8 -12 weeks...

  • Call Center Agent

    3 hours ago


    Columbia, United States Auberge Resorts Full time

    Company Description A destination retreat on the banks of the Kiawah River surrounded by miles of golden spartina grass, giant oak trees, and shallow marsh flats. Cool breezes blow through cottage-inspired guest rooms and river-view cabanas overlooking vast expanses of marshland. Large furnished porches offer a peaceful oasis to hear the whistles of Carolina...


  • Columbia, United States Johns Hopkins Medicine Full time

    Join an amazing global healthcare organization! Johns Hopkins Howard County Medical Center is conveniently located in Columbia, MD and has free parking. Full time position, M-F 10am-7pm We offer a complete benefits package, including generous PTO and tuition reimbursement. General Position Summary Has overall responsibility for the Telecommunications...


  • Columbia, South Carolina, United States Johns Hopkins Medicine Full time

    Join an amazing global healthcare organizationJohns Hopkins Howard County Medical Center is conveniently located in Columbia, MD and has free parking.Full time position, M-F 10am-7pmWe offer a complete benefits package, including generous PTO and tuition reimbursement.General Position SummaryHas overall responsibility for the Telecommunications staff and the...


  • Columbia, United States US Tech Solutions, Inc. Full time

    Job Title: Call Center Specialist Work Location: Columbia SC 29203 Duration: 3+ Months (Possible Contract to Hire) Job Description: · Monday-Friday, 8:30am-5pm mandatory ot on occasion. contract to hire onsite position, with potential to work remotely must be a local candidate. · Will provide equipment manager will conduct onsite interviews This...


  • Columbia, United States US Tech Solutions, Inc. Full time

    Job Title: Call Center Specialist Work Location: Columbia SC 29203 Duration: 3+ Months (Possible Contract to Hire) Job Description: · Monday-Friday, 8:30am-5pm mandatory ot on occasion. contract to hire onsite position, with potential to work remotely must be a local candidate. · Will provide equipment manager will conduct onsite interviews This...