Customer Care Representative

2 weeks ago

Columbia, United States Kleen-Rite Corp. Full time

Description:
**Customer Service & Inbound Call-Center Experience Required.**

Your primary responsibilities will include handling incoming customer inquiries, resolving issues, and ensuring customer satisfaction. This position offers long-term employment opportunities for individuals committed to excellence and growth.

**Essential Responsibilities**
- Answer inbound phone calls in a call center environment from customers and provide assistance.
- Maintain proper documentation to record customer service activity.
- Provide regular updates to customers, which may include providing difficult information to customers with confidence and deescalate situations while on the phone.
- Record returns, process replacement orders and file shipping claims as needed.
- Contact customers regarding return issues, payment of open invoices or collections issues.
- Complete additional documentation and specialty project as directed by supervisor.
- Assist other team members as needed or when directed by supervisor.
- Work in harmony with all other team members and departments on a regular basis.
- Other duties and project, as assigned.

**Requirements**:

- High School Diploma or GED is required, bachelor’s degree in communications or related field is preferred.
- ** At least 3 years’ experience in customer service is required.**:

- ** At least 2 years' experience in an inbound call-center environment, required.**:

- Must be able to work 45 hours per week between the hours of 9am and 6:30pm.
- Have excellent communications skills, both written and verbal, as well as excellent follow-up communication with customers and/or vendors.
- Must have problem solving & critical thinking skills.
- Be able to stay organized while handling multiple customer service issues.
- Have reliable transportation to and from work.
- ** Must be able to concentrate and satisfactorily communicate in a call center environment with more than 15-20 other team members.**:

- Must be able to work independently and make decisions.
- Regularly required to remain in a stationary seated position for extended periods of time, spend regular hours in front of a computer screen and use a headset while on calls.
- Must be able to pass a pre-employment drug test and background check.

**Why Kleen-Rite?**
- ** Family Owned and Operated for over 60 years**:

- Monday through Friday only
- ** Weekly direct deposit.**:

- Robust Retirement Plan with combined average of 10% employer contribution to your retirement
- Medical, Dental, Vision & Other Insurance available for Eligible Employees.
- Employer-paid life insurance policy.
- Employee referral program

**ABOUT KLEEN-RITE CORP.**

**_ Kleen-Rite Corp. is an Equal Opportunity Employer._**

As a Customer Care Representative, you will play a vital role in delivering top-notch, best-in-class customer service and maintaining positive relationships with our valued customers. Join our team and be part of a company that values professionalism, dependability, and reliability while providing rewarding career growth opportunities in the customer service field.

  • Customer CARE Representative

    1 day ago

    West Columbia, United States AMAROK Inc Full time

    Company Information Recognized as one of the Best Places to Work in South Carolina, AMAROK is the Ultimate Perimeter Security solution. Our unique multi-layered perimeter security system reliably stops theft and other criminal activity by guarding our customers' property and assets 24/7/365. More than 5,000 commercial and industrial properties across North...

  • Customer Care Representative

    5 days ago

    Columbia, United States Kleen Rite Full time

    Job Type Full-time Description Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? We are seeking a dedicated and experienced Customer Care Representative to join our team in an inbound call-center environment. The ideal candidate will have a consistent work history, have proven experience in...

  • Customer Service Representative

    2 weeks ago

    Columbia, United States Lamplighter Insurance Full time

    Job DescriptionJob DescriptionWe are seeking a Receptionist Customer Service Representative to join our team in our Columbia Office. You will be responsible for helping customers by providing insurance product and service information and resolving technical issues.Looking for that person to bring enthusiasm and energy to the office each...

  • Customer Support Representative

    1 month ago

    Columbia, United States DreamCrafters Management Full time

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at Dreamcrafters Management. Our Customer Support Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support...

  • Customer Service Representative

    6 days ago

    Columbia, South Carolina, United States Circle K Full time

    Availability - Shift/DaysCustomer Service RepresentativeWe are looking for a team member to join us as a Customer Service Representative. If you enjoy challenges, thrive in a dynamic and enjoyable environment, and aspire to advance your career - your search ends here.What you'll get as a Customer Service Representative:Medical, Vision, Dental, & Life...

  • Customer Service Representative

    5 days ago

    Columbia, United States Mav Management Full time

    **Responsibilities of the Customer Service Representative**: - Conduct presentations to potential consumers directly informing them of our client’s products, services, and new sales promotions to drive revenue. - Communicate confidently with the sales team and account managers to facilitate new campaign discussions and communicate business messages. -...

  • Customer Service Representative

    1 week ago

    Columbia, United States Caliber Collision Centers Full time

    Service Center Columbia IL JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...

  • Customer Service Representative

    2 weeks ago

    Columbia, United States Caliber Collision Centers Full time

    Service Center Columbia MD JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...

  • Customer Service and Sales Representative

    2 days ago

    Columbia, United States Noble Marketing Full time

    The entry-level Customer Service and Sales Representative will be responsible for communicating with prospective customers on behalf of our exclusive clientele and closing sales. The entry-level Customer Service and Sales Representative will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on...

  • Customer Service Representative

    7 days ago

    Columbia, United States U-Haul Full time

    Location: 800 Bus Loop 70 W, Columbia, Missouri 65203 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    6 days ago

    Columbia, United States Ultimate Staffing Full time

    Customer Service Representative Job PostingAre you passionate about delivering exceptional customer satisfaction and do you thrive in a fast-paced environment? Ultimate Staffing is seeking a dedicated candidate to join an established client's team as a Customer Service Representative in Columbia, MD. This is a temporary to permanent opportunity and the pay...

  • Customer Service Representative

    7 days ago

    Columbia, United States Ultimate Staffing Full time

    Customer Service Representative Job Posting Are you passionate about delivering exceptional customer satisfaction and do you thrive in a fast-paced environment? Ultimate Staffing is seeking a dedicated candidate to join an established client's team as a Customer Service Representative in Columbia, MD. This is a temporary to permanent opportunity and the pay...

  • Customer Service Representative

    2 weeks ago

    Columbia, United States American Wood Fibers Full time

    **For consideration:** Due to the nature of our raw materials and finished goods, AWF is a tobacco and smoke-free environment. **Reports to: Customer Service Supervisor** American Wood Fibers (AWF), a rapidly growing manufacturer of consumer and industrial products sold to other manufacturers and to pet, agricultural and home heating markets, seeks a...

  • Customer Service Representative

    7 days ago

    Columbia, United States U-Haul Full time

    Location: 3975 Columbia Ave, Columbia, Pennsylvania 17512 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    6 days ago

    Columbia, United States U-Haul Full time

    Location: 800 Bus Loop 70 W, Columbia, Missouri 65203 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    2 days ago

    Columbia, United States TWO MEN AND A TRUCK Full time

    _**$15/hr + Commission!**_ Launch your career with **TWO MEN AND A TRUCK®** as a Customer Service Representative and discover the opportunities for growth or movement to other franchises. At **TWO MEN AND A TRUCK®** your opportunities for growth are endless. More than one quarter of our franchise owners originally started as employees in our system! The...

  • Customer Service Representative

    7 days ago

    Columbia, United States The Miles Agency LLC Full time

    Job DescriptionJob DescriptionAllstate Customer Service RepresentativeI am seeking an enthusiastic, well organized, motivated customer service representative who will fit into our culture. We are a high producing insurance agency, and we work in a fast-paced environment. Some of the job responsibilities are listed below:Job ResponsibilitiesBuild sustainable...

  • Customer Service Representative

    7 days ago

    Columbia, United States Cleek's, Inc. Full time

    Cleek's Inc. is a family owned business since 1956 that believes in strong ethics, family values, and giving back to the communities in which we serve. We have 5 stores located in Mid-Missouri and are looking for career minded individuals who want to succeed and join our winning team! CUSTOMER SERVICE REPRESENTATIVE (CSR) Basic Function Responsible for...

  • Remote Customer Service Representative

    7 days ago

    Columbia, United States Afni Full time

    Description What Will I Do as a Remote Customer Service Representative?   Think of the last time you called in to your cell phone provider, insurance company or your favorite clothing brand for help. Was it a great interaction or did it leave you feeling frustrated? As a Customer Service Representative, you have the opportunity to make someone’s...

  • Customer Service Representative

    5 days ago

    Columbia, United States Neighborly Full time

    We are actively interviewing for this position - Apply today and our hiring manager will follow up! As a Customer Service Representative, you are a key member of the team and represent Mr. Appliance on support calls. You are the voice of Mr. Appliance and the first point of contact for our customers. Exemplifying our code of values, you show respect and...