Office Supervisor

1 week ago

Marietta, United States JTH Tax LLC Full time
Job Title: Office Supervisor, Managed Operations

Department/Business Unit: Managed Operations

Reports to: District Manager,Managed Operations

Status: Seasonal

FLSA Status: Non-Exempt

*This posting is to build a candidate pool in Marietta, GA*

Job Summary

The Office Supervisor oversees the day-to-day operations of individual tax preparation offices. Reporting to the District Manager, the Office Supervisor is responsible for ensuring efficient operations, maintaining compliance, and delivering an exceptional customer experience.

Responsibilities/Duties

Office Operations Management
  • Manage the daily operations of the tax preparation office, ensuring adherence to company policies, procedures, and quality standards
  • Monitor office performance metrics, including revenue, productivity, and customer satisfaction, implementing strategies to improve efficiencies
  • Oversee staffing and scheduling, ensuring adequate coverage and optimal utilization of tax preparers and support staff
  • Maintain a clean, organized, and professional office environment, ensuring compliance with health and safety regulations
  • Coordinate and execute marketing initiatives for the designated office.

Staff Supervision and Development
  • Recruit, train, and develop office staff, fostering a culture of customer service and continuous improvement
  • Provide ongoing coaching, feedback, and performance management to tax preparers and support staff
  • Conduct regular meetings and training sessions to ensure staff knowledge and skills remain up-to-date
  • Promote employee engagement, recognition, and career development opportunities

Customer Service Excellence
  • Ensure exceptional customer service is delivered consistently, addressing customer inquiries, concerns, and complaints in a timely and professional manner
  • Monitor customer feedback and implement strategies to enhance the overall customer experience
  • Maintain a thorough understanding of Liberty Tax's products and services to effectively assist customers and promote additional offerings

Compliance and Quality Assurance
  • Ensure strict adherence to all applicable laws, regulations, and company policies within the office
  • Conduct regular quality assurance checks on tax returns and client documentation to maintain high standards and minimize errors
  • Identify and mitigate operational risks, implementing appropriate controls and corrective actions
  • Maintain accurate and compliant records, preparing reports as required

Financial Management
  • Manage office budgets, closely monitoring financial performance and implementing cost-saving measures as needed
  • Ensure accurate and timely reporting of financial data and adherence to accounting practices
  • Implement strategies to drive revenue growth and profitability for the office

Qualifications:
  • Strong leadership, decision-making, and problem-solving abilities
  • Excellent customer service and interpersonal skills
  • Proficient in office management, budgeting, and financial reporting
  • Extensive knowledge of relevant tax laws, regulations, and industry best practices
  • Familiarity with tax preparation software and office productivity tools

Education and Experience
  • Associate's degree in business administration, Accounting, or a related field; bachelor's degree preferred or the equivalent through a combination of education and related work experience.
  • 3+ years of experience in a supervisory or managerial role, preferably within the tax preparation or financial services industry

Physical Requirements

Position requires working at a desk for periods of time. Position may require lifting objects up to 20lbs.

Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions.

Employee Acknowledgement

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to request that additional or different tasks be performed.

Liberty Tax Service is an equal opportunity employer.

  • Maintenance Supervisor

    7 days ago

    Marietta, United States ProFusion Industries Full time

    Job DescriptionJob DescriptionProFusion Industries, a highly regarded provider of transit step treads and transit flooring, custom specialty film products and protective linings is seeking to fill the position of a Maintenance Supervisor at its Marietta, Ohio manufacturing site.Job Summary:The Maintenance Supervisor is responsible for the training of...

  • Therapist Supervisor

    4 weeks ago

    Marietta, United States PATH INTEGRATED HEALTH Full time

    PATH BEHAVIORAL HEALTH CARE TITLE: Therapist Supervisor, Behavioral Health RESPONSIBLE TO: Regional Director PAY: Salary WORK AREA: Outpatient Behavioral Health Office SIGN ON BONUS: $3000 SUMMARY: PATH Behavioral Health, an expanding force in the realm of behavioral health, is on the lookout for outstanding individuals to join our organization. Path is...

  • Therapist Supervisor

    4 weeks ago

    Marietta, United States PATH INTEGRATED HEALTH Full time

    PATH BEHAVIORAL HEALTHCARE  TITLE: Therapist Supervisor, Behavioral Health  RESPONSIBLE TO: Regional Director PAY: Salary WORK AREA: Outpatient Behavioral Health Office SIGN ON BONUS: $3000 SUMMARY: PATH Behavioral Health, an expanding force in the realm of behavioral health, is on the lookout for outstanding individuals to join our organization. Path...

  • Police Supervisor for School Safety

    6 days ago

    Marietta, Georgia, United States Cobb County School District Full time

    About the RoleWe are seeking a highly experienced and skilled Police Supervisor to join our team at the Cobb County School District. As a key member of our police department, you will be responsible for ensuring the safety and security of students, staff, and faculty on school premises.Job SummaryThis is a supervisory position that requires a strong...

  • Registered Nurse Supervisor

    1 month ago

    MARIETTA, United States Wellstar Health System, Inc. Full time

    Facility: Wellstar Neurosurgery A Brief OverviewUnder the general direction of the physician and/or office manager, provides nursing care of patients, plans and oversees departmental staff nursing activities ensuring effective nursing services are provided, and adherence to policies, procedures, standards, and regulations. A multidisciplinary team approach...

  • Maintenance Supervisor, Building II

    3 months ago

    Marietta, United States Marietta City Schools Full time

    POSITION TITLE: Maintenance Supervisor, Building II RESPONSIBLE TO: Maintenance Director, System-Wide JOB CLASSIFICATION: Classified Position. 239 day Employee-At-Will FLSA Status: Non-Exempt ESSENTIAL FUNCTIONS: Performs major and minor maintenance tasks. Plans, coordinates and leads the work of building maintenance personnel and assists with construction...

  • Registered Nurse Supervisor

    3 weeks ago

    Marietta, United States Wellstar Health System, Inc. Full time

    Job Description Facility: Wellstar NeurosurgeryA Brief OverviewUnder the general direction of the physician and/or office manager, provides nursing care of patients, plans and oversees departmental staff nursing activities ensuring effective nursing services are provided, and adherence to policies, procedures, standards, and regulations. A multidisciplinary...

  • Chief Operating Officer

    4 weeks ago

    Marietta, United States LiveSafe Resources Full time

    JOB SUMMARY: The Chief Operating Officer (COO) holds a pivotal role in overseeing the day-to-day operational aspects of LiveSafe Resources. This position is responsible for directing operational policies, objectives, and initiatives while also serving as the supervisor for accounting, grant management, HR, and facilities matters. The COO collaborates...

  • Chief Operating Officer

    4 weeks ago

    Marietta, United States LiveSafe Resources Full time

    JOB SUMMARY: The Chief Operating Officer (COO) holds a pivotal role in overseeing the day-to-day operational aspects of LiveSafe Resources. This position is responsible for directing operational policies, objectives, and initiatives while also serving as the supervisor for accounting, grant management, HR, and facilities matters. The COO collaborates...

  • Chief Operating Officer

    7 days ago

    Marietta, United States LiveSAFE Resources Full time

    JOB SUMMARY: The Chief Operating Officer (COO) holds a pivotal role in overseeing the day-to-day operational aspects of LiveSafe Resources. This position is responsible for directing operational policies, objectives, and initiatives while also serving as the supervisor for accounting, grant management, HR, and facilities matters. The COO collaborates...

  • Bed Control Specialist

    2 months ago

    MARIETTA, United States Wellstar Health System, Inc. Full time

    Facility: Kennestone Hospital Coordination, prioritization and efficient use of all beds within the hospital for surgical cases, cardiac cath lab cases, vascular institute cases, special procedures, direct admissions from MD office or home, ER admissions, unit to unit transfers and transfers in from other facilities. The applicant must have excellent...

  • Bed Control Specialist

    3 weeks ago

    Marietta, United States Wellstar Health System, Inc. Full time

    Job Description Facility: Kennestone HospitalCoordination, prioritization and efficient use of all beds within the hospital for surgical cases, cardiac cath lab cases, vascular institute cases, special procedures, direct admissions from MD office or home, ER admissions, unit to unit transfers and transfers in from other facilities. The applicant must have...

  • Project Administration Specialist

    1 week ago

    Marietta, United States Alphanumeric Systems Full time

    Alphanumeric is hiring a Project Administration Specialist to work in Marietta, PA with our client of 20 years committed to improving lives through medical and pharmaceutical advancements. * Looking for someone that is local to Marietta (within a 30-40 minute commute)* Hourly pay: $50 The Project Administration Specialist will provide efficient, effective...

  • Project Administration Coordinator

    6 days ago

    Marietta, Pennsylvania, United States The Accuro Group Full time

    We are seeking a skilled Project Administration Coordinator to join The Accuro Group team. This is a contract position (12 months+), with a salary range of $85,000 - $110,000 per annum, depending on experience.About the Role:The successful candidate will be responsible for providing administrative support to project teams in various aspects, including but...

  • Project Operations Specialist

    1 week ago

    Marietta, United States Accuro Full time

    Business Title: Project CoordinatorLocation: Marietta, PAJob Type: 12+ months contract Job Responsibilities:Super-user to support project team in Fiori/Ariba for PO processes and invoice resolution (accounts payable)SME for project team training, system access requestsSupport team cross-functional activities, i.e. WorkDay timetracking, new hire...

  • Project Administration Specialist

    5 days ago

    Marietta, United States Alphanumeric Full time

    Alphanumeric is hiring a Project Administration Specialist to work in Marietta, PA with our client of 20 years committed to improving lives through medical and pharmaceutical advancements.***Looking for someone that is local to Marietta (within a 30-40 minute commute)***Hourly pay: $50The Project Administration Specialist will provide efficient, effective...

  • Project Administration Specialist

    7 days ago

    Marietta, United States eTeam Inc. Full time

    POSITION TITLE: Project Administration Specialist DURATION: 1 YEAR (potential for extension and/or conversion to full-time) Location: Marietta, PA Looking for someone that is local to Marietta (within a 30-40 minute commute) Pay Rate: $53.74/hr on W2 All Inclusive 100% ON SITE Job Purpose: The Project Administration Specialist will provide efficient,...

  • Human Resources Coordinator

    5 months ago

    Marietta, United States Pivotal Retail Group Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Description The incumbent in this position will have strong business...

  • Project Administration Specialist

    7 days ago

    Marietta, United States US Tech Solutions, Inc. Full time

    The Project Administration Specialist will provide efficient, effective and accurate administrative support functions for the Project Director and team as needed. Responsibilities: • Super-user to support project team in Fiori/Ariba for PO processes and invoice resolution (accounts payable). • SME for project team training, system access requests •...

  • Project Administration Specialist

    1 week ago

    Marietta, United States Randstad Global Capability Center Full time

    POSITION TITLE: Project Administration SpecialistDURATION: 1 YEAR (potential for extension and/or conversion to full-time)100% ON SITE***Looking for someone that is local to Marietta (within a 30-40 minute commute)***Description:The Project Administration Specialist will provide efficient, effective and accurate administrative support functions for the...