Administrative Assistant
6 days ago
Responsibilities:
• Answer and direct phone calls from customers
• Provide friendly and helpful customer service to our clients via phone and email
• Assist in the preparation of regularly scheduled reports
• Provide information by answering questions and requests on the Director's behalf
• Handle multiple projects
• Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
• Handle sensitive information in a confidential manner
• Reply to email, telephone, or face to face inquiries
• Develop and update administrative systems to make them more efficient
• Resolve administrative problems
• Provide polite and professional communication
• Conduct data entry
Requirements:
• Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant
• Ability to speak and write in Mandarin Chinese is a must
• A customer service background
• Knowledge of office management systems and procedures
• The ability to communicate effectively and thoroughly, and have excellent follow-through
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• College degree preferred
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