Administrative Assistant
20 hours ago
Richtech Robotics is seeking a qualified administrative assistant to join the team The administrative assistant's duties and responsibilities include providing administrative support to the Director of Sales. The ideal candidate will have prior experience in a customer service role.
Responsibilities:
* Answer and direct phone calls from customers
* Provide friendly and helpful customer service to our clients via phone and email
* Assist in the preparation of regularly scheduled reports
* Provide information by answering questions and requests on the Director's behalf
* Handle multiple projects
* Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
* Handle sensitive information in a confidential manner
* Reply to email, telephone, or face to face inquiries
* Develop and update administrative systems to make them more efficient
* Resolve administrative problems
* Provide polite and professional communication
* Conduct data entry
Requirements:
* Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant
* Ability to speak and write in Mandarin Chinese is a must
* A customer service background
* Knowledge of office management systems and procedures
* The ability to communicate effectively and thoroughly, and have excellent follow-through
* Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
* Excellent time management skills and the ability to prioritize work
* Attention to detail and problem-solving skills
* Excellent written and verbal communication skills
* Strong organizational skills with the ability to multi-task
* College degree preferred
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